INTERACT FORUM
More => Old Versions => Media Center 11 (Development Ended) => Topic started by: Okkie69 on June 26, 2005, 07:16:00 am
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Hello,
i've used up all my restores (i've got a lot of trouble with my computer >:( and I had to restart it often.)
It says that I have 10 restores in a year, but in my memory i purchased it over a year ago, but the restores didn't "restore".
Like I said I have to restart often, do I have to purchase it again ?
Hope you can help me
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Do you mean "Reformat" (ie: re-install Windows?) or "restart your computer? You do not need restores after restarting your computer.
When using a restore you should always save the keycode to a floppy or somewhere outside o your computer if you are having problems with your computer. The keycode can be reused as many times as you need for a 14 day period of time before you need another restore.
If indeed you are having to reinstall Windows that often maybe you should have a professional look at your machine. What Windows are you using?
You could PM the J River team with a detailed explanation of the problems you are having and they will consider your situation and help you however they can.
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I've cleared your restores (you were due to get one more in August).
j