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More => Old Versions => Media Center 11 (Development Ended) => Topic started by: mbetanc on July 18, 2005, 11:08:36 am

Title: missing email with Registration Code for MC 11
Post by: mbetanc on July 18, 2005, 11:08:36 am

I purchased MC 10 upgrade (from MJ 8 ) and concurrently also purchased the MC 11 upgrade (during the MC 11 beta testing period).  My computer crashed - I just reinstalled MC 11 but could not activate it with the Registration Key I received when I originally purchased MC 11.  I can not find the email that should contain the Registration Code for MC 11.  I have tried using the License Restoration page to have the Registration Code for MC 11 sent to me but I only receive the Registration Codes for MC 10 and MJ 8.  I have a credit card statement showing the purchase (a charge of $10 from JRiver - I also have the credit card proof of purchase for MC 10).

Please advise what I should do to restore MC 11?

Title: Re: missing email with Registration Code for MC 11
Post by: JimH on July 18, 2005, 11:18:18 am

Quote from: mbetanc on July 18, 2005, 11:08:36 am

I have tried using the License Restoration page to have the Registration Code for MC 11 sent to me but I only receive the Registration Codes for MC 10 and MJ 8. 

Please try again.  You were using a townisp address for MC11.  I've changed it.