INTERACT FORUM

More => Old Versions => Media Center 11 (Development Ended) => Topic started by: babel on July 31, 2005, 08:55:38 pm

Title: problem restoring license
Post by: babel on July 31, 2005, 08:55:38 pm

Hello,

I just installed my new machine, and I'm trying to restore my license. I went at https://rover.jriver.com/cgi-bin/restore.cgi as instructed in the email, put in my registration code and it gave me a page with the license file.

So far so good.

But now when I try to install it I get a message saying: "Your license file has expired." and asking me to restore the license using my registration code.

I tried once again, with the same result, except now I've wasted two restore tokens instead of one.

I'm running winxp pro + sp2. My version of Media Center is 10.0.173.

Anybody has any ideas of what I'm doing wrong?

Thanks!

Title: Re: problem restoring license
Post by: JimH on July 31, 2005, 10:04:50 pm

Please try using IE.

Try this page for more information on licensing and problems you might have.

www.jrmediacenter.com/purchase.html

Title: Re: problem restoring license
Post by: babel on July 31, 2005, 10:26:07 pm

JimH:

Thanks for the reply. I tried with IE, but unfortunately with the same results. 

I should note, in case I wasn't clear enough in the first post, that each time I tried to restore the license I was able to download the license file. It's Media Center that won't accept it, the web page seems to be working fine.

The license's filename is "Media Center10-54993.mjr" and it looks like this:

JRiver, Inc. Media Center 10
--begin-product-info--
Vendor:JRiver, Inc.
Product:Media Center
Version:10
--end-product-info--
--begin-license--
[snip mime64 data]
--end-license--

Any other ideas?

Thanks again!

Title: Re: problem restoring license
Post by: babel on July 31, 2005, 10:31:00 pm

Oops! I just solved my problem and now I feel quite stupid... The date on my computer was one month in advance of the current time, so of course Media Center said it was expired.

Apologies for wasting your time!

Title: Re: problem restoring license
Post by: JimH on August 01, 2005, 06:32:12 am

Thanks for reporting the solution.