INTERACT FORUM

More => Old Versions => Media Center 11 (Development Ended) => Topic started by: Lee Smith on October 29, 2005, 02:09:55 pm

Title: Uninstall Problem
Post by: Lee Smith on October 29, 2005, 02:09:55 pm

Hello Folks:

Downloaded the shareware from the Tucows site today.

I'm sure it a nice product and you're proud of your creation, but as it turns out, I have a CD burner hardware failure and won't be replacing it until I buy a new machine several months from now. So, won't be buying the program right now and I don't want it on the computer.

Have used the Search feature of the forum and did not come up with anything, also the FAQ's don't seem to address my problem that I can see.

Using Win 98SE .. Tried to uninstall via Control Panel and when I click on "remove" zero happens. Have tried this several times.

Going into Program files for Media Center 11, I see an Uninstall.exe .. clicking on it does nothing at all.

Speaking in advance, I appreciate the help in removing the program from my computer.

Thanks,
Lee Smith

Title: Re: Help! - Uninstall Problem
Post by: JimH on October 29, 2005, 03:56:04 pm

Try reinstalling, then un-installing.

Title: Re: Help! - Uninstall Problem
Post by: Lee Smith on October 29, 2005, 10:30:13 pm

Jim:

Thanks for the advice.  Just tried that and had the same reaction as in the first post.  In Control panel when I highlight Media Center 11 and then click remove, the remove button just goes blank as if no program had been selected.

Using Explorer, going into Program files and clicking on Uninstall.exe still has no effect ... as if I hadn't double clicked at all.

What's the next step we can try?

Lee
 

Title: Re: Help! - Uninstall Problem
Post by: Matt on October 30, 2005, 12:36:52 am

We haven't heard this before.  There must be something "strange" with your system.

To manually remove Media Center, erase these files and registry keys:
C:\Program Files\JRiver\Media Center 11
HKCU\Software\JRiver\Media Center 11
HKLM\Software\JRiver\Media Center 11
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Media Center 11

Title: Re: Help! - Uninstall Problem
Post by: Lee Smith on October 30, 2005, 12:20:04 pm

Matt:

Well, I'm sort of glad in a weird way to be able offer you something new!

I deleted the folder in Program Files and cleaned up the registry with "Registry Mechanic" and all seems well now.

When I do the computer upgrade in a few months, I'll be giving Media Center another look, as it appears to have some neat features.

All the best with your product.

Regards,
Lee

Title: Re: Help! - Uninstall Problem
Post by: IanH on November 09, 2005, 09:27:14 pm

Well, he's not alone....

Went to uninstall to see if I could correct a TV tuner problem....no go, just like Lee...

Media Center Registered 11.0.316 -- E:\Media Center\

Microsoft Windows 98 SE
Intel Pentium III 697 MHz MMX / Memory: Total - 523 MB, Free - 272 MB
Resource Info: System - 42 %, GDI - 77 %, User - 42 %

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.81.4916 / Shlwapi.dll: 6.0.2800 / Shell32.dll: 4.72.3812 / wnaspi32.dll: 4.71 (0001) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-2002 Adaptec, Inc. / Aspi32.sys: N/A

Ripping /   Drive J: SONY    DVD-ROM DDU1621   Mode:Normal  Type:Auto  Speed:Max
  Drive K: SONY    CD-RW  CRX100E    Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive K: SONY     CD-RW  CRX100E     Addr: 1:1:0  Speed:4  MaxSpeed:4  BurnProof:No
  Test mode: No /  Eject after writing: Yes /  Direct decoding: No /  Write CD-Text: Yes
  Use playback settings: No /  Normalization: None

Title: Re: Help! - Uninstall Problem
Post by: Matt on November 09, 2005, 10:29:38 pm

We'll take a look.  Perhaps the self-deleting uninstaller has an issue on Win98.

Title: Re: Help! - Uninstall Problem
Post by: IanH on November 11, 2005, 04:44:07 pm

Thanks Matt, I'll just un-install manually for now.

Title: Re: Uninstall Problem
Post by: William Siegel on January 24, 2006, 09:05:03 pm

I'm having this same problem in Windows ME.  I've already had the "strange system" response to my issue of not being able to add or remove any columns from my display.  I guess my system is strange indeed.

Title: Re: Uninstall Problem
Post by: Matt on January 24, 2006, 09:45:54 pm

I believe the Win9x uninstaller issue was found and fixed in MC 11.1.  If you like, try it at the top of this board and let us know.

Thanks.

Title: Re: Uninstall Problem
Post by: William Siegel on January 24, 2006, 10:34:51 pm

Well, I was able to uninstall and then reinstall the program.  Unfortunately, that didn't solve my problem.  I'm still unable to customize the current view.  Now it fails differently.  Before when I would add a column and hit save the added column would immediately disappear from the list (or the deleted column would reappear).  Now the new column stays on the list, but doesn't actually appear in the window upon exit of the editor.

Title: Re: Uninstall Problem
Post by: Matt on January 24, 2006, 10:53:43 pm

What happens if you don't hit save, but instead just "OK" or "Apply"?

Title: Re: Uninstall Problem
Post by: William Siegel on January 24, 2006, 11:23:52 pm

Nothing...at least not right away.  I just noticed that my changes take effect after I restart the program.  Not ideal, but at least it's working again.  Thanks.