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More => Old Versions => Media Center 11 (Development Ended) => Topic started by: jgreen on February 27, 2006, 06:49:02 pm

Title: jrtools.dll is hanging my install
Post by: jgreen on February 27, 2006, 06:49:02 pm

Anyone know what's different about installing 11.1.131 vs 11.1.130?  .130 installed just fine but .131 is hanging after the license agreement.  More than likely, it is my ZoneAlarm Pro preventing something, but what?  And why did .130 go through okay?

In the meantime, 11.1.130 works just great. . .

Title: Re: jrtools.dll is hanging my install
Post by: Matt on February 27, 2006, 09:43:48 pm

I can't think of anything that changed.

Try a reboot and then install.  Maybe something didn't properly unload so it's still hanging on to JRTools.dll.

Title: Re: jrtools.dll is hanging my install
Post by: jgreen on February 28, 2006, 04:31:23 pm

Yes, something was, thanks.  Never figured out what, but a reboot allowed 11.1.133 to install. 

Title: Re: jrtools.dll is hanging my install
Post by: c1c9k72 on February 28, 2006, 05:29:49 pm

Having the same trouble.  It's been happening since 11.1.30, I think.  I believe, though I'm not 100% sure that if I run MC11, I can't install an upgrade.  If I reboot, it works fine.

Title: Re: jrtools.dll is hanging my install
Post by: jgreen on March 01, 2006, 06:55:43 pm

c1--
It seemed that way to me, too, but 11.1.135 installed without argument over .133, even when .133 had been running extensively.  Go figure.

Title: Re: jrtools.dll is hanging my install
Post by: c1c9k72 on March 01, 2006, 07:04:31 pm

Yeah, I also got 11.1.135 loaded without any trouble at all.

Title: Re: jrtools.dll is hanging my install
Post by: c1c9k72 on March 07, 2006, 04:06:53 pm

An update: For the past four builds, including 11.1.40, I've had the same trouble as before.  Sometimes it installs properly, sometimes it hangs.

Title: Re: jrtools.dll is hanging my install
Post by: jgreen on March 07, 2006, 04:12:41 pm

No such trouble with .135, .136 or .139.

Title: Re: jrtools.dll is hanging my install
Post by: jgreen on March 07, 2006, 04:40:38 pm

c1--
Webroot Window Washer, v4.7.  That thing is way more trouble than it's worth.  Good call.

Title: Re: jrtools.dll is hanging my install
Post by: JimH on March 07, 2006, 04:45:06 pm

Quote from: jgreen on March 07, 2006, 04:40:38 pm

c1--
Webroot Window Washer, v4.7.  That thing is way more trouble than it's worth.  Good call.

Translation, please?

Title: Re: jrtools.dll is hanging my install
Post by: c1c9k72 on March 07, 2006, 05:39:10 pm

Jim,

I sent jrgreen a private message about things I had running in my background.  Comparing what he had to what I had.  It appears we both have Webroot Window Washer.  It may or may not be the root cause of our particular problem.

I went ahead and tried to reinstall 11.1.40 with Webroot running, and it hung.  But, I did it after pulling out Webroot and it got hung up as well.  It's doubtful it has anything to do with it.

Title: Re: jrtools.dll is hanging my install
Post by: JimH on March 07, 2006, 06:05:45 pm

Quote from: c1c9k72 on March 07, 2006, 05:39:10 pm

But, I did it after pulling out Webroot and it got hung up as well.  It's doubtful it has anything to do with it.

Did you uninstall it AND reboot?

Title: Re: jrtools.dll is hanging my install
Post by: c1c9k72 on March 07, 2006, 06:18:36 pm

I have now, and it's still hanging.  I'm pretty sure it's something within my computer causing the problem, and not systemic within MC11.   It's just a matter of figuring out just what's going on.

I'm not entirely sure it's jrtools.dll that's causing my particular problem.  I could seeing a seperate issue entirely.

Title: Re: jrtools.dll is hanging my install
Post by: glynor on March 07, 2006, 09:31:41 pm

It's probably worth reading this thread and testing out your hardware (http://yabb.jriver.com/interact/index.php?topic=31488.msg216483#msg216483).  If it passes, maybe a nuke/pave.

Title: Re: jrtools.dll is hanging my install
Post by: c1c9k72 on March 07, 2006, 09:37:24 pm

I've looked over the thread, and am pretty sure it's not my root cause.  I can install lots of other things without issue.  The only thing I have trouble with is the updates of MC11.   So I figured the problem would be a bit more localized than that.

I am getting a new system within the month, though, so this (hopefully) will be dealt with then if I can't figure out what's causing it.