INTERACT FORUM

More => Old Versions => Media Jukebox => Topic started by: pede on June 19, 2003, 01:40:53 pm

Title: is it just me?
Post by: pede on June 19, 2003, 01:40:53 pm

i just bought mj after the 30 day trail,now it says it can't find my cd/r ,and the mj will not load properly....help >:(

Title: Re: is it just me?
Post by: xen-uno on June 19, 2003, 07:25:16 pm

1)...read the FAQ about licensing and anything related (such as installation and restoring license).
2)...back up your license and library
3)...uninstall MJ - reboot - reinstall MJ - restore license and library

It sounds like your current install is corrupt. Will MJ even start now? Will it run long enough to do 2) and 3)?

10^-27

Title: Re: is it just me?
Post by: pede on June 20, 2003, 02:44:39 pm

i did as you said ,uninstall rebootand reinstall......."failed to find any cd-r/w devise on your system" when i try to put in my license code mj opens up with above message and "failed to restore license" pops up

Title: Re: is it just me?
Post by: xen-uno on June 22, 2003, 12:22:13 am

Make sure your system date is correct. Does Windows see the RW drive? (check out My Computer...find your drive...right click and select Properties). Post (copy & paste) your system info from MJ>Help>System Info.

10^-27

edit: Your up & running now?...(saw License post)

Title: Re: is it just me?
Post by: pede on June 22, 2003, 12:38:17 pm

media juke box is up and running .thanks all!!!!!!!!!!!!!