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More => Old Versions => Media Center 11 (Development Ended) => Topic started by: Wintings on July 21, 2006, 07:50:05 am

Title: MC 11 hangs during installation of plugins
Post by: Wintings on July 21, 2006, 07:50:05 am: I am trying to install the latest version of MC 11 but the installation hangs at the stage where it says; "Installing plugin 'MJ DSP'". The only way I can get out of it is to open Windows Task Manager|Processes and close "Package Installer.exe". The plugin installation process then continues for a while but freezes again on several (but not all) of the other plugins.

Can anyone please tell me how to complete the installation process without this error? At present, when I double-click on the MC icon on my desktop, nothing happens. And the same if I click on one of my mp3 files in Windows Explorer. So obviously the program is not properly installed.

I should add that I tried uninstalling MC and then reinstalling it but it still froze at the plugin installation stage. (I am running Win XP Pro SP2 and IE 6.)
Title: Re: MC 11 hangs during installation of plugins
Post by: JimH on July 21, 2006, 08:11:14 am: There are some install problems in this thread:
http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=24031;start=0

Also, IE7 beta has been causing problems. There's a thread on this board.
Title: Re: MC 11 hangs during installation of plugins
Post by: Wintings on July 21, 2006, 12:47:22 pm: Thanks. Nothing in those threads seemed to help.

However, in the meantime I have solved the problem myself. I logged on as Administrator in Safe Mode (although my normal logon also has full administrator rights) and installed MC from there. The program installed with no problems so I'm now back up and running.

This tip may be useful for others with similar problems.
Title: Re: MC 11 hangs during installation of plugins
Post by: JimH on July 21, 2006, 12:48:19 pm: It's likely that it was virus protection software or similar that caused the problem.
Title: Re: MC 11 hangs during installation of plugins
Post by: Wintings on July 23, 2006, 03:36:13 am: Quote from: JimH on July 21, 2006, 12:48:19 pm
It's likely that it was virus protection software or similar that caused the problem.

Hmmmm, you may be right but I disabled (but didn't uninstall) all my anti-virus/spyware programs before trying to install MC.
Title: Re: MC 11 hangs during installation of plugins
Post by: JimH on July 23, 2006, 07:24:08 am: Quote from: Wintings on July 23, 2006, 03:36:13 am
Hmmmm, you may be right but I disabled (but didn't uninstall) all my anti-virus/spyware programs before trying to install MC.
We've seen problems in the past (though not recently) with software that had to be uninstalled, not just disabled. Zonealarm, I think was one.

If you learn what it is, please post.
Title: Re: MC 11 hangs during installation of plugins
Post by: KingSparta on July 23, 2006, 07:36:32 am: Quote
Zonealarm, I think was one.
And Norton Anti-Virus
Title: Re: MC 11 hangs during installation of plugins
Post by: Wintings on July 24, 2006, 04:33:22 am: Quote from: JimH on July 23, 2006, 07:24:08 am
We've seen problems in the past (though not recently) with software that had to be uninstalled, not just disabled. Zonealarm, I think was one.

If you learn what it is, please post.

OK, will do, but as everything is running OK at the moment I am not going to start messing with things! For info, I am using ZoneAlarm Pro firewall, my anti-virus is Kaspersky and I am using Spyware Doctor.