INTERACT FORUM

More => Old Versions => Media Center 11 (Development Ended) => Topic started by: stawnster on August 08, 2006, 05:36:46 pm

Title: Won't send me my key
Post by: stawnster on August 08, 2006, 05:36:46 pm

So i just built my comuter again since my hard drive crashed for good. now i can't for the life of me get my key for MC11. I used my jriver at stawnkaufman dot com and it says to check my email but it never comes, please help me!

Title: Re: Won't send me my key!! :(
Post by: JimH on August 08, 2006, 06:19:05 pm

It is almost certainly a problem with your spam filters or your ISP's filters.  Double check your junk mail.

There is a work-around in the license info here:

www.jrmediacenter.com/purchase.html

Right click on the Install Key and save it.

Title: Re: Won't send me my key!! :(
Post by: stawnster on August 13, 2006, 08:25:48 pm

checked spam... not there either. hmm i had trouble before and someone on here changed my email for mc11 to jriver and it worked. now upon needing it again, it recognizes the email and says to check email but never comes.. :(

Title: Re: Won't send me my key!! :(
Post by: JimH on August 13, 2006, 08:49:32 pm

Please contact your ISP about this problem.

Title: Re: Won't send me my key
Post by: stawnster on August 14, 2006, 07:09:35 pm

could you try to help me please? i spent hard earned money on this program. i set up a temp gmail account. "2cute4show" please send it there? i've been using your program for 3 years religiously i would really appreciate your help.

Title: Re: Won't send me my key
Post by: JimH on August 14, 2006, 07:13:05 pm

We will certainly help if it can't be solved, but you can change your e-mail address on this page:
https://rover.jriver.com/cgi-bin/restore.cgi

Title: Re: Won't send me my key
Post by: stawnster on August 14, 2006, 07:18:13 pm

thank you very much that worked. i think a change in isp may be needed thats bs. help is appreciated. :)