INTERACT FORUM

More => Old Versions => Media Center 11 (Development Ended) => Topic started by: japer on August 13, 2006, 12:50:04 am

Title: Error 31
Post by: japer on August 13, 2006, 12:50:04 am

I downloaded and installed this version.  However, it keeps crashing on me.  And is says "error#31.  An essential component is corrupted or missing."  I have already tried uninstalling and installing it again.  Is anybody else getting this error?  Please let me know.  I really like this software but I don't want to purchase it if it will continue crashing.  Thanks

Title: Re: Error 31
Post by: JimH on August 13, 2006, 07:09:48 am

Try reinstalling your license.

Title: Re: Error 31
Post by: japer on August 14, 2006, 03:46:51 am

i don't have a license yet.  i was using the trial version.  it works for a few minutes then i get the error.  what does error 31 mean?

Title: Re: Error 31
Post by: johngal on August 14, 2006, 04:10:38 am

Hi,

I don’t know if I should post here or start a new thread but this seems similar.
I’m getting “critical error #30”. I’m also using the 30 day trial of MC11. I do have a license for MC10 though. I’ve uninstalled but to no avail.
Any ideas?

Cheers
John

Title: Re: Error 31
Post by: Alex B on August 14, 2006, 04:25:03 am

I have no definitive answer, but this thread may help:

http://yabb.jriver.com/interact/index.php?topic=32534.0

Did you guys try to search the forum?

Title: Re: Error 31
Post by: japer on August 14, 2006, 04:46:52 am

i checked the fourm and most of the people get this error due to a virus.  however, i did a virus scan and i have no virus.