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More => Old Versions => Media Center 12 (Development Ended) => Topic started by: RiderFan on October 26, 2006, 04:39:31 pm

Title: Cover art shows black box
Post by: RiderFan on October 26, 2006, 04:39:31 pm

How come my music server cannot find some of my cover art?

The art shows up perfectly in the PC running the music server, but the pc set up as a client will sometimes just get a black box for the cover art, with the following error in the log.

10/26/06 15:29:46 - Received request for cover art: E:\My Documents\My Music\The Kinks\The Ultimate Collection (Remaster) (2002)\23 - Come Dancing.mp3e.mp3
10/26/06 15:29:46 - Unable to serve cover art, file not found

It is always the same songs with no cover art. About 80% of them show up fine, but the same 20% get rejected.

Anyone know why?

By the way I store the album art in the mp3 and in the album folder.

Title: Re: Cover art shows black box
Post by: KingSparta on October 26, 2006, 04:59:28 pm

Quote

.mp3e.mp3

that looks rather weird

Title: Re: Cover art shows black box
Post by: Rauco on November 09, 2006, 07:57:01 am

I've just installed MC and love it!

I installed a copy of the demo at work and everything was great.  When I installed on the machine at home that I want to eventually use I have this same issue.  ALL the album images are black.  The stacks show up so it's reading the cover art, just not displaying.

I've installed DirectX 9.0c and have the latest video drivers.  Any suggestions?

Title: Re: Cover art shows black box
Post by: Matt on November 09, 2006, 08:16:52 am

Are you using a VIA CPU?  We once heard a report that all JPEG's showed up black with VIA chips. (but obviously not with Intel or AMD)

Title: Re: Cover art shows black box
Post by: Rauco on November 09, 2006, 09:46:53 am

Yes I am.  I guess I'll have to consider alternatives and see if other formats such as GIF or PNG supported are with VIA

Title: Re: Cover art shows black box
Post by: Matt on November 09, 2006, 10:12:37 am

The problem is that MC uses JPEG internally for handling thumbnails, and the JPEG engine doesn't play nicely with VIA.

Since the system works well with all Intel chips after a P166 MMX and all AMD chips, we believe this is a VIA issue. 

We have tested on some VIA CPU machines that don't have this problem, so it may only be the older chips.  It's also possible that certain drivers (chipset, etc.) could fix it, but we're not sure.

Title: Re: Cover art shows black box
Post by: Rauco on November 09, 2006, 10:42:10 am

Bad news, but thanks for the quick response.

I'm going to look for updated drivers when I get home and I'll keep you posted in case you're interested in this issue.