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More => Old Versions => Media Center 12 (Development Ended) => Topic started by: MadJewDisaster on January 15, 2007, 04:36:58 pm

Title: Email after buying an update is confusing
Post by: MadJewDisaster on January 15, 2007, 04:36:58 pm

Got the mail saying

~~Thank you for your purchase of Media Center 12 from JRiver, Inc. for $39.98.~~

When , in fact i got update for $19.98.

Same kind of email for all buyers, first buy or upgrade, right?

Title: Re: Email after buying an update is confusing
Post by: John Gateley on January 15, 2007, 04:52:34 pm

Is this *the* Zevele?

No - it is not the same e-mail for updates and new purchases. You probably paid full price. I'll check in more detail tomorrow...

j

Title: Re: Email after buying an update is confusing
Post by: KingSparta on January 15, 2007, 05:02:33 pm

Quote

Is this *the* Zevele?

That Goes Back A Few Years

Title: Re: Email after buying an update is confusing
Post by: MadJewDisaster on January 15, 2007, 05:30:00 pm

Is this *the* Zevele?  Yes , it is



Using a Paypal account not mine- But freind told me than price on Paypal was $19.98.
I did not see cause i let him sit in from of the computer when JRiver page sent me to Paypal

Title: Re: Email after buying an update is confusing
Post by: John Gateley on January 16, 2007, 11:01:48 am

Yes, it was $19.98. Looks like the e-mail is not correct. I'll fix it. Thanks -- j

Title: Re: Email after buying an update is confusing
Post by: John Gateley on January 18, 2007, 11:34:41 am

Now fixed, thanks...

j

Title: Re: Email after buying an update is confusing
Post by: MadJewDisaster on January 18, 2007, 11:57:30 am

you welcome , Doc Holliday.

Few levels private joke
Tip one : thinks guitar and not dentist =)