INTERACT FORUM

More => Old Versions => Media Center 12 (Development Ended) => Topic started by: InflatableMouse on March 06, 2007, 01:18:34 pm

Title: license restore issue
Post by: InflatableMouse on March 06, 2007, 01:18:34 pm

I never had this before.

I am trying to have the code sent to me so I can restore a license but the mail never arrives.

I tried both my email addresses but nothing so far.

What do I do?

Title: Re: license restore issue
Post by: glynor on March 06, 2007, 01:25:36 pm

Did you check your Junk Mail folder and filters?  Make sure you don't have it set to auto-delete junk mail!  Sometimes Hotmail's filters flag stuff from JRiver as spam (and sometimes not).  I've even had Thunderbird's filters catch them (and the Thunderbird filters are usually pretty good)...

Title: Re: license restore issue
Post by: InflatableMouse on March 06, 2007, 01:26:57 pm

Yup I did.

Still nothing. I read the FAQ it has a link to another page with a paypal number but I'm afraid thats of no use to me either.

 :'(

Title: Re: license restore issue
Post by: JimH on March 06, 2007, 01:31:55 pm

License installation is automatic when you restore.  Use IE if you have trouble.

You can also right click on the license and save the Install Key, then execute it by double clicking on it.

License details are here: http://www.jrmediacenter.com/purchase.html

Title: Re: license restore issue
Post by: InflatableMouse on March 06, 2007, 01:37:12 pm

Thanks Jim, I read it.

I've done this a million times and for some reason it wasn't working. Did it again and it works.

Sorry for the fuss ... ::)