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More => Old Versions => Media Jukebox => Topic started by: wackawacka on August 22, 2002, 07:51:14 am

Title: 'file not found' when restoring license via internet
Post by: wackawacka on August 22, 2002, 07:51:14 am

Hi Folks,

i've just installed a new OS on my two computers and i wanted to restore my MJ license. As the old mrj-file i had on my HD seems to have expired i tried restoring the license via internet. So i entered my key but when it came to downloading the mrj-file i got a message saying 'file not found' in my download manager (LeechGet).

What can i do to get a recent mrj-file without using up all my restores?

TIA

Matt

Title: RE:'file not found' when restoring license via internet
Post by: JimH on August 22, 2002, 07:52:57 am

Please see the FAQ under Jukebox/Purchase above.  You need to use your registration key to restore.  Read the FAQ carefully if you want to install on multiple PC's.

Title: RE:'file not found' when restoring license via internet
Post by: wackawacka on August 22, 2002, 08:08:20 am

Thanks for the very prompt reply but after another thorough read of the faq's i still don't get it - sorry!

Title: RE:'file not found' when restoring license via internet
Post by: gateley on August 22, 2002, 08:45:14 am

Hi wackawacka,

Can you try without using your download manager?
What browser are you using (try IE)?

j

Title: RE:'file not found' when restoring license via internet
Post by: wackawacka on August 22, 2002, 08:54:39 am

Hey thanks,

it was my download manager... I managed to restore the license now...

Thanks for the excellent and prompt help


Matt