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More => Old Versions => Media Jukebox => Topic started by: Simon on August 20, 2002, 06:45:34 pm

Title: CDDB registration wizzard causes system crash
Post by: Simon on August 20, 2002, 06:45:34 pm

I recently downloaded MJ 8.0.3348, and it certainly looks good. I was using 4 different apps to rip, burn ... and now it seems that I only need one. However..

The CDDB registration wizard crashes my entire system when I select 'next' in the Third screen (password, and email entry). This is a major  - reach for the power switch -  type crash too, not your average task manager variety.

I have uninstalled all my old music software, virus guards and firewalls, I changed my system locale to US, but nothing helps. I also tried to access registration on-line but it doesn’t exist at Gracenote, I can’t even fool the wizard into not crashing by pretending to be a pre-registered user!


I would love to keep using MJ but I can't live without CDDB.

---

System Info:
OS Name Microsoft Windows 2000 Professional
Version 5.0.2195  Build 2195
OS Manufacturer Microsoft Corporation
System Name HOME-PC-W2000
System Manufacturer Gigabyte Technology Co.        
System Model 7IXE                            
System Type X86-based PC
Processor x86 Family 6 Model 2 Stepping 1 AuthenticAMD ~606 Mhz
BIOS Version 02/29/00
Windows Directory C:\WINNT
System Directory C:\WINNT\System32
Boot Device \Device\Harddisk0\Partition1
Locale United States
Total Physical Memory 392,688 KB
Available Physical Memory 294,948 KB
Total Virtual Memory 1,337,468 KB
Available Virtual Memory 1,126,840 KB
Page File Space 944,780 KB
Page File C:\pagefile.sys

Title: RE:CDDB registration wizzard causes system crash
Post by: JimH on August 20, 2002, 06:49:25 pm

Try an uninstall, reboot, and reinstall.  Not sure this will help, but worth a try.

Even if it is a CDDB problem, it's too bad that the OS isn't robust enough to stand it.

We're about to make a change that may provide an alternative if you can't make it work.  May be out tomorrow afternoon.

Title: RE:CDDB registration wizzard causes system crash
Post by: Simon on August 20, 2002, 08:07:53 pm

Thanks for the tip, but it hasn't helped.

I guess I'll just have to wait for the new release.

Title: RE:CDDB registration wizzard causes system crash
Post by: KingSparta on August 21, 2002, 05:08:53 am

if it crashes, i think what you need to do is remove the CDDB registration with regedit and then go back into MJ and re-register with cddb.

I had this problem once and that was the recomended fix per tech support from cddb.

I think it had something to do with a registry entry being corrupt (or at least thats what CDDB Tech Support thought it should be).