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More => Old Versions => Media Jukebox => Topic started by: JohnC on August 19, 2002, 10:16:46 am

Title: USER.EXE errors
Post by: JohnC on August 19, 2002, 10:16:46 am

I just upgraded to MJ8.0.348 and about every 2nd CD burn get this message:
       Mediajukebox has caused an error in user.exe
I had very few problems running the previous(343) versions.
Please advise.

Media Jukebox PLUS 8.0.348
Install Path: C:\Program Files\J River\Media Jukebox\

CPU: AMD Athlon 1003 MHz MMX
Memory: Total - 392 MB, Free - 294 MB
Resource Info: System - 76 %, GDI - 84 %, User - 76 %
OS: Microsoft Windows Me

Internet Explorer: 6.0.2600.0000
ComCtl32.dll: 5.50.4807.2300
Shlwapi.dll: 6.00.2600.0000
Shell32.dll: 5.50.4134.100
wnaspi32.dll: 4.71 (0001) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-2002 Adaptec, Inc.
Aspi32.sys: N/A

Title: RE:USER.EXE errors
Post by: KingSparta on August 19, 2002, 10:23:38 am

Whats going on john.

I have not seen anyone report this error for MJ8

so it must be something about your system or OS.

at least your using ME, better than Win98 for sure.

have you run the ASPI check program to see if the ASPI was installed correctly. it looks like something is missing.

>> Aspi32.sys: N/A

maybe part of the problem

Title: RE:USER.EXE errors
Post by: JohnC on August 19, 2002, 10:59:23 am

ASPI check reports: properly installed and fully functional.
I think I'll un-install and re-install a full download.
Any suggestions?

Title: RE:USER.EXE errors
Post by: JohnC on August 20, 2002, 07:13:14 am

(answering myself)
Re-install seems to have solved problems.
Burned 20 cd's last night with 0 errors