INTERACT FORUM

More => Old Versions => Media Center 12 (Development Ended) => Topic started by: JetBlack on October 13, 2007, 10:59:51 pm

Title: MC 12 keeps crashing
Post by: JetBlack on October 13, 2007, 10:59:51 pm

For seome reason MC12 keep crashing. Any way to trouble shoot?

Title: Re: MC 12 keeps crashing
Post by: John Gateley on October 13, 2007, 11:16:41 pm

Which version? Post your system info here please -- j

Title: Re: MC 12 keeps crashing
Post by: JetBlack on October 13, 2007, 11:27:09 pm

12.0.329

Title: Re: MC 12 keeps crashing
Post by: marko on October 14, 2007, 05:48:58 am

the first thing you should do is download and install the latest stable release. the link for the latest build can always be found in the thread pinned to the top of the MC12 forums. (or click here (http://yabb.jriver.com/interact/index.php?topic=42785.0))

Sometimes, the update alone is enough to fix things, but if it is still crashing for you, you should post again giving as much detail as possible as to what MC is doing when it crashes. You should also include your 'system info'. To get that, while MC is running, click on "Help > System Info" and the detail will be placed on your windows clipboard, simply paste that into your post.

Enabling logging may be useful. Help > Logging > enable the "Output to a logfile" option and restart MC.
If you're using the auto-import feature, it may be worth turning that off and see if that stops the crashing. To turn it off, Click on "Tools > Auto-import options" expand "options" in the right pane and deselect "run auto import in the background". Press OK.

-marko.

Title: Re: MC 12 keeps crashing
Post by: JimH on October 14, 2007, 06:32:05 am

Please copy your system info from MC Help and paste it here.

There are lots of possible causes that don't involve MC.  Try this thread for ideas: http://yabb.jriver.com/interact/index.php?topic=24031.0

Turn logging on in MC Help and look for "crash" in the logs.

Marko's comment about auto-import would apply if there are bad directshow filters causing a problem.

More details about what you're doing may help.