INTERACT FORUM

More => Old Versions => Media Center 12 (Development Ended) => Topic started by: gbates on January 24, 2008, 01:11:11 am

Title: j river account details
Post by: gbates on January 24, 2008, 01:11:11 am

Have altered my email details in this forum but j river are still sending emails to an old about to be defunct email address.
please advise how to contact the accounts people to do this
ta
gordon :-[

Title: Re: j river account details
Post by: JimH on January 24, 2008, 06:59:54 am

See the FAQ here on this board and the link to License info.  On that page, you can find how to change your license e-mail address.

By the way, AOL dumps our e-mail.

Title: Re: j river account details
Post by: gbates on January 25, 2008, 03:32:26 am

Well ,I have just spent thelast 20 mins looking thru all the faq and the so called license info- all to no avail!
I dont want to renew or restore a licence-- all I want to do is alter my account details? why is this so ponderous here.Its normally a piece of cake with other softwares? :'( :'( :'( :'(

Title: Re: j river account details
Post by: Alex B on January 25, 2008, 05:57:53 am

You can change the e-mail address you provided when you bought MC here:

https://rover.jriver.com/cgi-bin/restore.cgi

Quote

If you need to change (https://rover.jriver.com/cgi-bin/restore_email.cgi?displaychange=1) your e-mail address, you will need to know your old e-mail address AND your password.

Title: Re: j river account details
Post by: John Gateley on January 25, 2008, 10:30:52 am

Which "account" and which e-mails? You have at least two accounts, one for Interact and one or more for your purchases. Which e-mails are you talking about?

j