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More => Old Versions => Media Center 12 (Development Ended) => Topic started by: c1c9k72 on January 25, 2008, 04:48:27 pm

Title: New computer. Restore Failed. Now what?
Post by: c1c9k72 on January 25, 2008, 04:48:27 pm

I just got a new computer, moving all my files over to it, and have installed the version of MC12 I was using.  When I tried to restore the license to the new machine, I was told that the license wasn't valid.

Any assistance would be greatly appreciated.

Rapid assistance would be particularly appreciated.

Title: Re: New computer. Restore Failed. Now what?
Post by: Matt on January 25, 2008, 04:51:00 pm

Please try the restore page:
https://rover.jriver.com/cgi-bin/restore.cgi

Title: Re: New computer. Restore Failed. Now what?
Post by: c1c9k72 on January 25, 2008, 04:53:41 pm

I tried the restore page.

I gave it my e-mail address, and it sent me a file which MC told me was invalid, and asked me if I'd like to upgrade.

Title: Re: New computer. Restore Failed. Now what?
Post by: JimH on January 25, 2008, 05:22:23 pm

Was it an MC12 license?

Title: Re: New computer. Restore Failed. Now what?
Post by: c1c9k72 on January 25, 2008, 05:27:16 pm

I've been steadily upgrading from Media Center 8 or 9.  But, checking the e-mail I received, the license it sent me was for MC9, MC10 and MC11.  I know, this morning, I had a copy of MC12 that was valid and in my name.

EDIT: I have a license file which I saved here that begins with the following: Media Center12-XXXXX.mjr.  So, yes.  I do.  But it's saying it's not valid.

Title: Re: New computer. Restore Failed. Now what?
Post by: John Gateley on January 25, 2008, 10:45:43 pm

Your MC 12 license is under a yahoo e-mail instead of a comcast e-mail.

j

Title: Re: New computer. Restore Failed. Now what?
Post by: Alex B on January 26, 2008, 04:39:02 am

Quote from: c1c9k72 on January 25, 2008, 05:27:16 pm

EDIT: I have a license file which I saved here that begins with the following: Media Center12-XXXXX.mjr.  So, yes.  I do.  But it's saying it's not valid.

The old license file doesn't work because it has expired. Each file is valid for 14 days. Remember to check the computer date before trying a new MC12 file if the Yahoo address works.

Title: Re: New computer. Restore Failed. Now what?
Post by: c1c9k72 on January 26, 2008, 06:30:14 am

Everything's working now.  And it was remarkably easy to reconnect the library entries to the music's new locations.

Thanks for the assists.