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More => Old Versions => Media Center 12 (Development Ended) => Topic started by: cncb on March 27, 2008, 11:28:17 am

Title: Pix01 - Can't create first gallery or log in
Post by: cncb on March 27, 2008, 11:28:17 am
I tried to create my first Pix01 gallery.  I tried just 2 files, put in my email address and a password but it gave me an error "Failed to create gallery".  I can't login with my email address and password and when I click "Forgot password" it gives me an error?
Title: Re: Pix01 - Can't create first gallery or log in
Post by: bob on March 27, 2008, 01:09:55 pm
Just checked, seems to work fine. Your password error indicates that you never got as far as the file upload so the email/password never entered the database.

If you could put up a screen image with the message box that would be helpful. Also, what type of files were you trying to create a gallery from and what's your MC version?

Note that the upload uses ftp so your firewall or proxy server needs to allow outbound ftp.
Title: Re: Pix01 - Can't create first gallery or log in
Post by: cncb on March 27, 2008, 02:08:39 pm
It is just a generic Information box that says "Unable to Create Gallery" (the title is "Information" with the "i" icon on the left).  I am just trying standard JPG files from a digital camera.  I turned off the Vista firewall and still get the error.  Are there any limits on the email address or password that perhaps I'm not meeting?
Title: Re: Pix01 - Can't create first gallery or log in
Post by: cncb on March 27, 2008, 02:13:17 pm
I am using v 12.0.451.
Title: Re: Pix01 - Can't create first gallery or log in
Post by: DarkPenguin on March 27, 2008, 02:30:19 pm
Anything of interest in the action window when it is creating the gallery?

Also, make sure you have one of the Slideshow Templates selected under options.  There was a version a while back that would default to an unsupported template.
Title: Re: Pix01 - Can't create first gallery or log in
Post by: cncb on March 27, 2008, 03:07:19 pm
Also, make sure you have one of the Slideshow Templates selected under options.  There was a version a while back that would default to an unsupported template.

This seems to have been the problem.  When I looked at the Options, it was set to "Slideshow Black".  I changed it to "Slideshow Blue" and it worked.  I then changed it back to "Slideshow Black" and it now works.  Maybe there was no initial selection even though it looked like it?  Thanks.
Title: Re: Pix01 - Can't create first gallery or log in
Post by: cncb on March 27, 2008, 03:11:39 pm
By the way, just wanted to let you know that Opera gives a warning about your "Certifcate chain being incomplete" when logging in to the Pix01 site.
Title: Re: Pix01 - Can't create first gallery or log in
Post by: DarkPenguin on March 27, 2008, 03:20:52 pm
This seems to have been the problem.  When I looked at the Options, it was set to "Slideshow Black".  I changed it to "Slideshow Blue" and it worked.  I then changed it back to "Slideshow Black" and it now works.  Maybe there was no initial selection even though it looked like it?  Thanks.

Two different objects kept a default.  I updated one but didn't realize that the other had one.  Joy.

Should work better with later builds.  But 451 was just old enough.