INTERACT FORUM

More => Old Versions => Media Jukebox => Topic started by: aludden on August 01, 2002, 01:19:49 pm

Title: Cannot burn CD
Post by: aludden on August 01, 2002, 01:19:49 pm

Last week I made a CD with no problems. Nothing has changed in my system. Today I get the error "Cannot set drive speed". The only difference is my 30 day trial has expired. I thought there was a free version and a Plus version? Or is CD burning disabled now that the 30 days expired? Nero burns CDs fine.

Thanks!
alex

Title: RE:Cannot burn CD
Post by: JimH on August 01, 2002, 01:27:54 pm

You can still burn, but you need to set the drive speed to 2x.

Title: RE:Cannot burn CD
Post by: KingSparta on August 01, 2002, 01:28:14 pm

i think max speed is 2x burn in the free version.

Title: RE:Cannot burn CD
Post by: aludden on August 01, 2002, 01:44:49 pm

Thank you for your replies. I have tried all settings including 1x and still can't burn. I was about to send the $25 to get the plus version, but I won't if it is now incompatible with my system ... :-(  aaarrrgh!

I loaded the latest ASPI drivers and that hasn't made any difference.
Thanks again,
alex

Title: RE:Cannot burn CD
Post by: JimH on August 01, 2002, 01:46:11 pm

Does your drive support 1x or 2x?  It may not.

Title: RE:Cannot burn CD
Post by: KingSparta on August 01, 2002, 01:54:52 pm

my Two New burners do not support that low also.

it might be better to disable burning after 30 days, since most newer drives don't support 1x, 2x etc... anyway.

Title: RE:Cannot burn CD
Post by: aludden on August 01, 2002, 02:05:27 pm

Oh, that would make sense, considering the error message. I didn't know that the drives do not support low speeds.

I haven't seen any guarantees in the web site that I would get my money back if it turns out it doesn't work for me. Do you know?

Thanks for your help!
alex

Title: RE:Cannot burn CD
Post by: KingSparta on August 01, 2002, 02:38:49 pm

aludden

Thats why there is a 30 day trial.

No Refunds.

But if it worked before it should work after.

I do not work for J River.

Title: RE:Cannot burn CD
Post by: aludden on August 01, 2002, 02:45:18 pm

Thanks for all your help.
I went ahead and purchased it, then burned at 24X with no problems. They almost lost a sale by not making this clear.

Thanks again,
alex

Title: RE:Cannot burn CD
Post by: KingSparta on August 01, 2002, 02:48:31 pm

maybe this will be corected in MJ9, thanks for pointing out the problem.

Title: RE:Cannot burn CD
Post by: JimH on August 01, 2002, 03:47:53 pm

Yes, thanks.  The problem was passed on to developers and we will probably make a change.  We should at least report the cause better.

And thanks for your purchase!