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More => Old Versions => Media Jukebox => Topic started by: omer on August 01, 2002, 12:21:05 am

Title: installation problem
Post by: omer on August 01, 2002, 12:21:05 am

hi,
i tried to install MJ8, it freezes. i tried on 2 different machines with windows 98, nothing. it freezes during the "preparing the install shield wizard" window.
please help,
thanks!

Title: RE:installation problem
Post by: JimH on August 01, 2002, 03:54:58 am

Try cleaning out your temporary Internet files and then downloading again.

IE/Tools/Options/Temp Internet Files/ and delete files.

Then download.  Watch it to see that it actually downloads.

Also, take a look in windows\temp.  You should see one or more MJ folders.  You can remove all files in windows\temp and try again.

Title: RE:installation problem
Post by: KingSparta on August 01, 2002, 04:40:59 am

I know this is a problem, and was wondering if maybe the install program can detect the number of files in the temp dirs and possably warn the customer. maybe give them an option to delete, or just warn them due to the amount of files in the dirs the install may fail.

Title: RE:installation problem
Post by: JimH on August 01, 2002, 05:50:41 am

And there is also a possibility that disk space is a problem.

Title: RE:installation problem
Post by: omer on August 01, 2002, 06:57:59 am

thanks everyone. from some unknown reason, it managed to install, but it took a long time. i'll try your advice at my home pc.
thanks

Title: RE:installation problem
Post by: JimH on August 01, 2002, 07:15:49 am

We tested here and found that on older Win98 machines, it can be slow.  It can take several minutes.  There isn't anything we can do about that.

Thanks for reporting that it works.

Title: RE:installation problem
Post by: KingSparta on August 01, 2002, 07:27:04 am

Maybe Because:

1. A Larger Number Of Entries In The Registration?
2. Something Corrupt In The Registry?
3. Busy DLL's?

Not Sure If Any Would Effect it, Just Ideas.