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More => Old Versions => Media Center 12 (Development Ended) => Topic started by: Raysy on May 25, 2008, 09:15:15 am

Title: MC crashes always on movie import [solved by uninstalling another app]
Post by: Raysy on May 25, 2008, 09:15:15 am: MC 12.0.504 always crashes when I’m autoimporting (xvid)-videos into my library. I have installed the latest stable build of FFDShow tryouts http://sourceforge.net/projects/ffdshow-tryout/ (http://sourceforge.net/projects/ffdshow-tryout/) to play xvids. I'm running Windows Vista with all updates.

Because posting the log exceeds the max length, you can download it here: http://www.gmx.de/mc/Ra2pdmd3sJ4tuUmVYlO6gZWNFXc0tD (http://www.gmx.de/mc/Ra2pdmd3sJ4tuUmVYlO6gZWNFXc0tD) Please click on "GMX MediaCenter starten" and then on "Log.txt" to view it.

Windows gave me this problem signature:

Problemsignatur:
Problemereignisname:   APPCRASH
Anwendungsname:   Media Center 12.exe
Anwendungsversion:   12.0.504.0
Anwendungszeitstempel:   48334ca7
Fehlermodulname:   StackHash_e52f
Fehlermodulversion:   0.0.0.0
Fehlermodulzeitstempel:   00000000
Ausnahmecode:   c0000005
Ausnahmeoffset:   50525c70
Betriebsystemversion:   6.0.6000.2.0.0.768.3
Gebietsschema-ID:   1031
Zusatzinformation 1:   e52f
Zusatzinformation 2:   e98dfca8bcf81bc1740adb135579ad53
Zusatzinformation 3:   860f
Zusatzinformation 4:   6eabdd9e0dc94904be3b39a1c0583635

Lesen Sie unsere Datenschutzrichtlinie:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0407

Any good help appreciated! :-)
Title: Re: MC crashes always on movie import
Post by: JimH on May 25, 2008, 10:00:23 am: It's probably a bad filter, DirectShow related. Try these links on our wiki:
http://wiki.jrmediacenter.com/index.php/Special:Search?search=xvid

The ffdshow that comes with CCCP is known to work.
Title: Re: MC crashes always on movie import
Post by: Raysy on May 25, 2008, 11:48:14 am: I uninstalled ffdshow tryouts, rebooted and installed the latest CCCP, but it didn't help. (I used it before and had also those problems.)

But I got a new problem-signature:

Problemsignatur:
Problemereignisname:   APPCRASH
Anwendungsname:   Media Center 12.exe
Anwendungsversion:   12.0.504.0
Anwendungszeitstempel:   48334ca7
Fehlermodulname:   wdrvprg.dll
Fehlermodulversion:   9.630.0.0
Fehlermodulzeitstempel:   2a425e19
Ausnahmecode:   c0000005
Ausnahmeoffset:   00003db0
Betriebsystemversion:   6.0.6000.2.0.0.768.3
Gebietsschema-ID:   1031
Zusatzinformation 1:   a21d
Zusatzinformation 2:   1a81ec7baf7343f3c99e241f3e6c6b8a
Zusatzinformation 3:   e59e
Zusatzinformation 4:   6c553878489dd1345ff178a7b6a4b9e8

Lesen Sie unsere Datenschutzrichtlinie:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0407

Those file wdrvprg.dll is a part of "Child Control 2008" (version 9.950.0.0) from Salfeld Computer GmbH (http://www.salfeld.com/ (http://www.salfeld.com/)). A German version is sold under the name "Kindersicherung 2008". Until now it worked perfectly for limiting the computer time of my kid. I will get in contact with Salfeld.
Title: Re: MC crashes always on movie import
Post by: fitbrit on May 25, 2008, 11:56:30 am: This used to happen to me a lot. Since my system appeared otherwise fine, I figured that MC was not a stable program. I waited a few additional releases for the stability to increase, but it never happened.
In the end, I had to reinstall WIndows XP for some other reason. It never crashed during import again.

Moral of the story for me: MC 12 wasn't to blame, it was something about my system/OS that was problematic.
Title: Re: MC crashes always on movie import
Post by: Raysy on May 25, 2008, 12:27:57 pm: Finally! :D Tried it about a hundred times, reinstalled Media Center, updated to a new MC-version, used different codec packs like K-Lite, CCCP and others. Now it worked, after I uninstalled Child Control! I hope Salfeld will fix this, because I want to run both. I did some testing and CC was the best of its kind. :-\
Title: Re: MC crashes always on movie import
Post by: Matt on May 25, 2008, 12:46:07 pm: Thanks for letting us know that Salfeld Computer GmbH was the issue.

Software that tries to hook everything in the system like that sometimes causes weird and wonderful problems.
Title: Re: MC crashes always on movie import [solved by uninstalling another app]
Post by: Raysy on May 27, 2008, 04:09:01 am: Salfeld gave me this workaround next day: Add the executable "Media Center 12.exe" to the exclusions in the advanced settings menu. Works.