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More => Old Versions => Media Jukebox => Topic started by: Kevin J. Flynn on July 31, 2002, 03:40:10 pm

Title: Runtime Error
Post by: Kevin J. Flynn on July 31, 2002, 03:40:10 pm

I am having quite a tough time with your software.  At the present time I'm running a AMD Duron 1Ghz with 512 mb of ram.  My operating system is Windows 98 Second Edition  It seems that every time I try to install you're all I get is the following runtime error.
INSTALLWIZARD caused a general protection fault
in module at 0000:829b192f.
Registers:
EAX=0000d360 CS=209f EIP=829b192f EFLGS=00010202
EBX=00000138 SS=2097 ESP=829d0a30 EBP=ffffffff
ECX=e374c000 DS=2097 ESI=00000038 FS=0ee6
EDX=00000128 ES=2097 EDI=ffffffff GS=0ee6
Bytes at CS:EIP:
64 8b 38 64 8b 58 04 89 b9 00 84 00 00 64 8b 68
Stack dump:
00000000 000003d0 00000020 01be0ee6 000003c0 00000000 0000000c e374c000 0000f6a8 00000001 00010000 000000cc 00000000 000001da 00000000 829d0d64

I have tried downloading MJ8 4 times already. is there a way anyone can help me with this problem?

Title: RE:Runtime Error
Post by: KingSparta on July 31, 2002, 03:44:00 pm

>> My operating system is Windows 98 Second Edition
I Had That Problem Once (Windows 98).

I think someone else had this install problem i think there was a way around it.

Did You Do A Search For This Problem In The Forum?

Title: RE:Runtime Error
Post by: Kevin J. Flynn on July 31, 2002, 04:27:00 pm

No.  How do you search the forum?

Title: RE:Runtime Error
Post by: KingSparta on July 31, 2002, 04:29:12 pm

Click Above "Search Forum"

Title: RE:Runtime Error
Post by: JimH on July 31, 2002, 04:48:22 pm

Kevin,
It's a Windows problem, probably.  Try clearing out your temporary Internet files in IE.  IE has a bug that causes problems in this area.

IE/Tools/Internet Options/Temporary Internet files/ delete files.
It could be something else, but this is a good bet.

Jim

Title: RE:Runtime Error
Post by: Kevin J. Flynn on July 31, 2002, 04:57:49 pm

I emptied the temporary internet files but I'm still getting the same error.

Title: RE:Runtime Error
Post by: KingSparta on July 31, 2002, 05:21:51 pm

what about c:\windows\temp  ?

Title: RE:Runtime Error
Post by: Kevin J. Flynn on July 31, 2002, 05:39:10 pm

I emptied c:\windows\temp but I still got the same error.  Should I try to set this program up useing safe mode?

Title: RE:Runtime Error
Post by: JimH on July 31, 2002, 06:13:43 pm

No, safe mode won't make any difference.

I'm wondering whether the processor supports MMX.

Let's give it a rest, if that's OK with you, until tomorrow.  Someone else at JRiver may have an idea.

Title: RE:Runtime Error
Post by: Kevin J. Flynn on July 31, 2002, 07:24:41 pm

Ok That's cool with me!