INTERACT FORUM

More => Old Versions => Media Center 12 (Development Ended) => Topic started by: Marty3d on September 16, 2008, 02:56:18 am

Title: One file hard crashes MC 12 on sync
Post by: Marty3d on September 16, 2008, 02:56:18 am

I tried syncing my Sony Ericsson W880 this morning and MC 12.532 crashed so hard that I couldn't close it or even end it through Task manager > End process. The only thing I could do was to shut the pc down by pressing the power button for 4 seconds.
It was one file that broke it. The song plays fine, I couldn't find anything unusual about it either.

Is it the filename? "VA - Stadig Beskidt - 10 - Pede B - Tror Ikk' På Dig (Feat. 5-Dob Og Skurken).mp3" (without quotes) that does it?
Or is it this:

Quote

12.0.533 (8/29/2008)
1. Fixed: Library Sync could crash in some cases.

Thanks!
/Martin

Update: I'm using Vista SP1.

Title: Re: One file hard crashes MC 12 on sync
Post by: JimH on September 16, 2008, 04:34:23 am

It's worth trying 12.0.533 from the MC12 board.

Title: Re: One file hard crashes MC 12 on sync
Post by: Marty3d on September 16, 2008, 03:05:26 pm

I installed 533 and the same thing happened :( The only thing closing MC is a hard power off.

Title: Re: One file hard crashes MC 12 on sync
Post by: glynor on September 16, 2008, 06:23:26 pm

I've had this happen as well.  Question... Is the file a "Quicktime type" (ie MOV, M4V, or MP4)?

Nevermind.  I see what it is.  Read, Ed, read.

Either way, I have this happen during handheld sync and with Podcasts occasionally.  It usually seems to be, for me, Quicktime file format related.  Did you notice if it was the JRWorker.exe thread that was pegged?  Usually for me, JRWorker pegs, but it seems to lock up explorer.exe as well.

Title: Re: One file hard crashes MC 12 on sync
Post by: JimH on September 17, 2008, 03:29:14 pm

Would you mail the file to matt at jriver and include a link?  Thanks.

Title: Re: One file hard crashes MC 12 on sync
Post by: Marty3d on September 17, 2008, 03:49:50 pm

It's sent. Thanks!

Title: Re: One file hard crashes MC 12 on sync
Post by: glynor on September 17, 2008, 05:24:46 pm

I had it happen today on my laptop.  I deleted the file.  I'll be sure to send it next time I have one that I find which file it was...

Title: Re: One file hard crashes MC 12 on sync
Post by: Matt on September 18, 2008, 11:04:47 am

Thanks for the file.  I couldn't reproduce a problem using a WMDM or drive-based device.  We don't have your exact device.

Could you use Help > Logging to capture a crash to a log, and then use the "Email logs" button in the same dialog after the crash to send them my way?  Just to be safe, restart the program after you enable logging.

Thanks.