INTERACT FORUM

More => Old Versions => Media Center 13 (Development Ended) => Topic started by: snapperocks on November 12, 2008, 11:53:24 pm

Title: Trouble Changing E mail Address
Post by: snapperocks on November 12, 2008, 11:53:24 pm

Hi
I have changed my E Mail Address but because I don't know my password I am unable to change it in MC under My Profile. When I ask for a new password and write a password it tells me there is an error as there is no user name existing. This is very frustrating. This happened to me another time I changed my e mail address.
Please help.

Title: Re: Trouble Changing E mail Address
Post by: morten vorgod on November 13, 2008, 01:39:17 am

Hi

I concur

Recently I was changing my email. During the process I was told that i would receive an email, but i never did (neither the new or the old email adress). After that i was unable to log in

now I am using a new user

Title: Re: Trouble Changing E mail Address
Post by: snapperocks on November 14, 2008, 09:40:48 pm

bump
I was sure you nice interact people would have an answer for me by now!!

Title: Re: Trouble Changing E mail Address
Post by: JimH on November 15, 2008, 07:17:56 am

It could be a spam filter on your PC or at your ISP.  Those are getting to be a problem for us.

Send an email to bob at jriver with info on what you need changed.

We'll double check that it isn't our problem.