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More => Music and Movie Services => Topic started by: chirpp on December 09, 2008, 01:02:10 pm

Title: How do you authorize a machine in PMC
Post by: chirpp on December 09, 2008, 01:02:10 pm

I am using 6.0.81.  I had to reload my home machine (windows , of course) and would like to also have my work computer run this.  I can login but my Sansa will not sync, and won't accept new files. I believe it is due to an authorization issue.

Any ideas?

Title: Re: How do you authorize a machine in PMC
Post by: JimH on December 09, 2008, 01:35:40 pm

If it is an authorization problem, PMC should tell you, but we may not be catching the problem yet.

Do you have a Portable subscription?  You can change subscription types with the Login/Account button in the upper right.  Changes are limited.

Title: Re: How do you authorize a machine in PMC
Post by: chirpp on December 09, 2008, 03:37:17 pm

I have a portable subscription yes. I ran through the Change Subscription option again ,and chose Portable just to make sure.  I am also not able to change my password so maybe it is something with my account, not sure.

Uncle.  I tried it now today and it appears to write using my work machine. Even my previous lists are now playing. Previously these would not play as it told me I needed to connect and sync. ?

User error apparently.

Title: Re: How do you authorize a machine in PMC
Post by: JimH on December 09, 2008, 03:57:52 pm

Quote from: chirpp on December 09, 2008, 03:37:17 pm

User error apparently.

Good news.  My favorite kind of problem.   :P