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More => Old Versions => Media Center 13 (Development Ended) => Topic started by: stever62 on February 25, 2009, 10:34:29 am

Title: Was my purchase successful?
Post by: stever62 on February 25, 2009, 10:34:29 am

Attempted to upgrade to v13 yesterday.  The registration code was displayed in the browser, but somehow (crash maybe) I lost the browser window before I could do anything with it.  I have tried to restore from internet (twice).  I have not received any emails from JRiver.  Thinking that I might have an issue with my email, I tried to change my email to another (known working) on the restore page but it does not acknowledge that I have any registrations (it should have at least shown a valid v12, if not the upgraded v13).

How can I tell if my purchase was successful

Title: Re: Was my purchase successful?
Post by: JimH on February 25, 2009, 10:39:09 am

You can visit the restore page and have our server e-mail you your license.  It exists.

Your e-mail for the license is the same on the forum.