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More => Old Versions => Media Center 13 (Development Ended) => Topic started by: mills297 on March 11, 2009, 05:27:58 am

Title: Registration issue
Post by: mills297 on March 11, 2009, 05:27:58 am

Last night I purchased MC13 after 30 day trial expired.  I received registration code however when I try to use the code it puts me in a loop back to the registration page and MC13 still indicates that I need to purchase.  I bought via PayPal and I've also tried to register via your PayPal support page but it comes back and says that the paypal transaction id is not in your records.  Please Help.  Thanks

Title: Re: Registration issue
Post by: JimH on March 11, 2009, 06:56:46 am

The link called "Purchase" above has help on licenses.

The Registration Code generates an Install Key which you can have emailed to you (from the Restore Page).  The Install Key is good for 14 days.  Click on it in Explorer and MC should install the license.

This should have happened automatically when you purchased, but something on your PC may prevent it.