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Windows => Television => Topic started by: digsmiff on May 19, 2009, 05:45:00 pm

Title: digital tuner wont tune
Post by: digsmiff on May 19, 2009, 05:45:00 pm: when i try to tune my digital tv the scanning screen just freezes and nothing happens. analogue tuner works fine. any help would be great cheers
Title: Re: digital tuner wont tune
Post by: JimH on May 19, 2009, 06:08:14 pm: What tuner do you have? Try updating its driver.
Title: Re: digital tuner wont tune
Post by: rpalmer68 on May 19, 2009, 06:12:41 pm: Some additional information might get you a more useful reply....

Operating system, MC version, tuner type, ATSC/DVB-T and turn on logging (Help, Logging) and post the tail of the log when the freeze happens.

R
Title: Re: digital tuner wont tune
Post by: digsmiff on May 20, 2009, 05:16:18 am: mc is 13, operating system is windows xp, type of tuner is hauppauge wintv-HVR 713X BDA DVBT
Title: Re: digital tuner wont tune
Post by: digsmiff on May 20, 2009, 05:18:40 am: 0919688: 2624: Handheld: CWMDMThread::Thread: Enumeration succeeded -- processing results
0919938: 2624: Handheld: CWMDMThread::Thread: Finish (3641 ms)
0919938: 2440: Handheld: CWMDMThread::ProcessMainThreadMessage: Start
0919938: 2440: Handheld: CWMDMThread::ProcessMainThreadMessage: Done enumerating
0919938: 2440: Handheld: CHHManagerMap::EnumDevices: Start
0919938: 2440: Handheld: CHHManagerMap::EnumWMDMDevices: Start
0919938: 2440: Handheld: CHHManagerMap::EnumWMDMDevices: Getting device list from WMDM thread
0919938: 2440: Handheld: CHHManagerMap::EnumWMDMDevices: Finish (0 ms)
0919938: 2440: Handheld: CHHManagerMap::EnumDevices: Finish (0 ms)
0919938: 2440: Handheld: CWMDMThread::ProcessMainThreadMessage: Finish (0 ms)
0919938: 2440: CD: CCDInfo::MMCDriveReady: Start
0919938: 2440: CD: CCDInfo::MMCDriveReady: DeviceIoControl returns err=0x0
0919938: 2440: CD: CCDInfo::MMCDriveReady: Finish (0 ms)
0920547: 2440: TV: CTVRecordingManager::Process: Start
0920547: 2440: TV: CTVManager::CreateTVControlForAllDevices: Start
0920547: 2440: TV: CTVManager::CreateTVControlForAllDevices: Finish (0 ms)
0920547: 2440: TV: CTVRecordingManager::Process: Finish (0 ms)
0925547: 2440: TV: CTVRecordingManager::Process: Start
0925547: 2440: TV: CTVManager::CreateTVControlForAllDevices: Start
0925547: 2440: TV: CTVManager::CreateTVControlForAllDevices: Finish (0 ms)
0925547: 2440: TV: CTVRecordingManager::Process: Finish (0 ms)
0925844: 2440: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0930344: 2440: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0930547: 2440: TV: CTVRecordingManager::Process: Start
0930547: 2440: TV: CTVManager::CreateTVControlForAllDevices: Start
0930547: 2440: TV: CTVManager::CreateTVControlForAllDevices: Finish (0 ms)
0930547: 2440: TV: CTVRecordingManager::Process: Finish (0 ms)
0934422: 2440: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0934422: 2440: General: RunProgram: Start
0934422: 2440: General: RunProgram: Filename: C:\Documents and Settings\Administrator\Application Data\J River\Media Center 13\Log.txt / Parameters:
0934422: 2440: General: RunProgram: Performing ShellExecute...
0934438: 2440: General: RunProgram: Running process...
0934438: 2440: General: RunProgram: Finish (16 ms)
Title: Re: digital tuner wont tune
Post by: JimH on May 20, 2009, 06:24:13 am: Get the latest build of MC13 from the top of the MC13 board. It's 13.0.169.
Title: Re: digital tuner wont tune
Post by: digsmiff on May 21, 2009, 07:40:50 pm: i have done all the above. now it tunes and finds all didgital channels for my area but now there is no picture or sound just blank screen for all channels

cheers
Title: Re: digital tuner wont tune
Post by: Yaobing on May 21, 2009, 10:13:40 pm: Please email a log file to me. yaobing at jriver dot com

Also, go to TV view, click Configure... > Settings... > Copy television related filter info to clipboard. Paste the result here, or paste it in the email to me.