INTERACT FORUM

More => Old Versions => Media Jukebox => Topic started by: Shelton on July 14, 2002, 10:25:24 pm

Title: 8.3 file names error
Post by: Shelton on July 14, 2002, 10:25:24 pm

In MJ 7.2 Plus and WinXP I get an error when I try to burn a play list telling me that there are no 8.3 file names associated with the files on the playlist. Also that I should rename them and reimport them into the library.
I don't think that has ever been a problem before and renaming all the library files would not be an option.
Am I doing something wrong? :) It's been awhile since I burned a playlist and even then it was probably under Win2K and not XP.
All I did was select an album and add it to a playlist and then click on burn. I tried severl other albums also and got the same error...hummm

Title: RE:8.3 file names error
Post by: SLeslie on July 15, 2002, 07:49:01 am

Bump

Title: RE:8.3 file names error
Post by: Bill Ko on July 15, 2002, 08:03:34 am

I think this is probably because you have your music files on an NTFS partition.  On a FAT or Fat32 partition, the file is actually an 8.3 file with a long name alias.  NTFS is designed to use long names right from the start.

Now all this would be fine and dandy if you were trying to burn a data CD, but you're trying to burn a music CD.  This is/was a known issue, resolved in the latest version, version 8.

Bill

Title: RE:8.3 file names error
Post by: Nikolay on July 15, 2002, 08:37:39 am

Shelton,

Please upgrade to the latest version of Media Jukebox 8.0

Nikolay

Title: RE:8.3 file names error
Post by: Shelton on July 15, 2002, 08:42:37 am

Thanks... that makes sense. I will try the upgrade again. The last time I tried I had so many problems that I reverted back to 7.2. I was hoping to wait till it wasn't beta any more :)

Title: RE:8.3 file names error
Post by: Shelton on July 15, 2002, 07:00:54 pm

That was the problem. I converted the drive to fat32 from ntfs and it's working again. Unless I run across more problems I think I will wait till the ver 8 is out of beta.
thanks!

Title: RE:8.3 file names error
Post by: JohnT on July 16, 2002, 05:57:36 am

I added an FAQ topic on this one. Here's a copy of the answer:

Normally all Windows filenames have associated "short" 8.3 filenames. On Windows NT/2000/XP using the NTFS file system, this feature can be turned off so long filenames are created without the associated short filenames. Our Goldenhawk burning component requires that the 8.3 short names exist. There are a couple work arounds:

1. Use the "generic driver" on the CD writer settings page.
2. Ensure that your computer is setup to allow 8.3 filename creation, then copy the problem files to new files and re-import them into MJ. Delete the old copies.

To ensure that your computer can support 8.3 filenames, check the value of this registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem\NtfsDisable8dot3NameCreation
It's value should be zero to avoid the problem. You need to reboot after changing it for the change to take effect.