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More => Old Versions => Media Center 14 (Development Ended) => Topic started by: jaquestati on July 13, 2009, 01:38:14 am

Title: is there a way to tell which file is crashing Media Center during IMPORT ?
Post by: jaquestati on July 13, 2009, 01:38:14 am

is there a way to tell which file is crashing Media Center during IMPORT ?

thanks

Title: Re: is there a way to tell which file is crashing Media Center during IMPORT ?
Post by: Dirhael on July 13, 2009, 07:17:08 am

Your best bet is to enable logging (Help -> Logging -> Output to a log file).

Title: Re: is there a way to tell which file is crashing Media Center during IMPORT ?
Post by: sch phase on July 13, 2009, 06:21:08 pm

All well and good, but then do what with it, when I posted last week that MC14 was crashing on import for me, all I got was silence
here I think (maybe) is my log, but what does it mean?, also just to ask another question, I have fully uninstalled mc13 and mc14, and upon reinstall they both come back as registered copies, so does that mean they are not being unistalled properly  ?

Media Center; Version: 14.0.29; Types: 16383
0022183: 5240: General: Starting logging: Date: 14/07/2009 00:06
0022183: 5240: General: Log Reset: Logging reset
0003463: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0004945: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0005491: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0005507: 5240: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files (x86)\J River\Media Center 14\Data\Default Resources\FileAssociations.xml
0005507: 5240: Reader: CLocalReader::Close: Closing: C:\Program Files (x86)\J River\Media Center 14\Data\Default Resources\FileAssociations.xml
0014305: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0014321: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0014633: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0014649: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015132: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015148: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015179: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015179: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015210: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015210: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015257: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015257: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015288: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015288: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015335: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015335: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015366: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015366: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015413: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015413: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015444: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015444: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015475: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015491: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015522: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015522: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015553: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015569: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015600: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015600: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015631: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015647: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015678: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015678: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015709: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015709: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015756: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015756: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015787: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015787: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015834: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015834: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015865: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015865: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0015959: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0016068: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0016084: 5240: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled

Title: Re: is there a way to tell which file is crashing Media Center during IMPORT ?
Post by: jaquestati on July 13, 2009, 09:01:21 pm

yea the log seems to offer no clues that i can understand... (i should be looking at the last few lines right??)

Title: Re: is there a way to tell which file is crashing Media Center during IMPORT ?
Post by: jaquestati on July 14, 2009, 03:31:37 am

hmmmm finally figured it out via the logs
ITS PSD photoshop files that have been crashing it
FYI anyone havin similar import/crash problems :)

Title: Re: is there a way to tell which file is crashing Media Center during IMPORT ?
Post by: Matt on July 14, 2009, 09:58:55 am

Quote from: jaquestati on July 14, 2009, 03:31:37 am

hmmmm finally figured it out via the logs
ITS PSD photoshop files that have been crashing it
FYI anyone havin similar import/crash problems :)

Please send a copy of the PSD file that causes the crash to matt at jriver dot com.

Version 14 added support for PSD files, and we're still working out some kinks.

Thanks.

Title: Re: is there a way to tell which file is crashing Media Center during IMPORT ?
Post by: jaquestati on July 15, 2009, 08:23:54 am

oops ok....i'll have to re-add that folder and look at the log again.. :)  :(

Title: Re: is there a way to tell which file is crashing Media Center during IMPORT ?
Post by: maid on August 28, 2009, 09:23:40 pm

Hello,

I am having crashing problems also but I do not have any PSD files.

Anyone have any ideas.

sorry wrong area. please ignore