INTERACT FORUM

More => Old Versions => Media Center 14 (Development Ended) => Topic started by: drb on August 06, 2009, 12:37:46 pm

Title: wish I could have kept informed
Post by: drb on August 06, 2009, 12:37:46 pm

Wish MC informed me (maybe other customers) via email (mailinglist or something) regarding new versions and discounted price. I missed the chance to upgrade for 14$ and now I have to shell out 24$.

I have purchased upgrades twice in the past which happened by chance when I visited the forum, and now I am disappointed that new version got released without any intimation.

MC - could you pleas consider other marketing strategy?

drb

Title: Re: wish I could have kept informed
Post by: JimH on August 06, 2009, 12:45:33 pm

I'm sorry we missed you, but you should have received e-mail sent to the address for your forum account.  Sometimes these are blocked.  Check with your e-mail provider.

You can also add yourself to our mailing list on the download page.

Title: Re: wish I could have kept informed
Post by: darichman on August 06, 2009, 08:34:51 pm

I received an email - I think most did, based on a bunch of posts on the forums at the time. Are you sure the email address you're using is the same one you registered with?

I've always found J River communicates sufficiently via email, without overwhelming you with promotional offers and advertising. It's a tough balance that most software companies don't do well.

Title: Re: wish I could have kept informed
Post by: Gl3nn on August 06, 2009, 11:56:50 pm

Quote from: darichman on August 06, 2009, 08:34:51 pm

I've always found J River communicates sufficiently via email, without overwhelming you with promotional offers and advertising. It's a tough balance that most software companies don't do well.

What he said.  Amen.

Title: Re: wish I could have kept informed
Post by: drb on August 07, 2009, 11:00:43 am

I can swear that I didn't get the message with the email ID that was registered to software. I always scan junk mails before deleting them. Even now I keep getting update info for DFX since I bought their plugin for MC. Not even once I saw email from MC.

THe email ID that I am using for the forum is different as I am bit paranoid that some hacker might harvest emails from forums and misuse.

I really wish to update.... but not at that price.

Title: Re: wish I could have kept informed
Post by: MrHaugen on August 07, 2009, 12:13:54 pm

Then you'll miss out on a lot of great features. I feel sorry for you :)
If you're using a different mail adress on the forum than you're normal mail account, is it that wierd that you missed the offer?

Title: Re: wish I could have kept informed
Post by: JimH on August 07, 2009, 12:30:08 pm

yahoo.com may be blocking our e-mail