INTERACT FORUM

More => Old Versions => Media Jukebox => Topic started by: Steve on July 10, 2002, 01:31:15 pm

Title: iRock 500 Series
Post by: Steve on July 10, 2002, 01:31:15 pm

Any MJ users who are connecting to an iRock 500, could you please test the latest Plug-in (v 3.0.4) and notify me of any problems. iRock wants to certify that everything works well with the Plug-in across all platforms and hardware configurations, so any feedback would be greatly appreciated.

Thanks,

Steve (JRiver)

Title: RE:iRock 500 Series
Post by: Marc on September 02, 2002, 06:06:04 am

I downloaded MJ V8.0 and installed without incident.

I have an iRock 500 which did not appear in the handhelds
list.

Even though the docs on the website indicate that the iRock
is recognized without an additional plug-in, I noticed that
there was a plug-in for the iRock.

After installing the plug-in, the iRock is now visible
in the handhelds list.
Clicking on the plug-in brings up an error box indicating that
the plug-in should be re-installed.

Clicking "oK" on the error box brings up a Windows error box
indicating that MJ has caused a system error and the program
is exited.

System info follows:

Media Jukebox  8.0.356
Install Path: C:\Program Files\J River\Media Jukebox\

CPU: Intel Pentium III 798 MHz MMX
Memory: Total - 261 MB, Free - 83 MB
Resource Info: System - 59 %, GDI - 81 %, User - 59 %
OS: Microsoft Windows Me

Internet Explorer: 6.0.2600.0000
ComCtl32.dll: 5.50.4704.1100
Shlwapi.dll: 6.00.2600.0000
Shell32.dll: 5.50.4134.100
wnaspi32.dll: 4.60 (1021) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-1999 Adaptec, Inc.
Aspi32.sys: N/A

MJ8 was removed and re-installed without any change.

The plug-in was re-installed without any change.

The problem is repeatable and predictable.

Any ideas or recommendations?

Best regards,

Marc
Marc@Goldfarb.cc
>>

Title: RE:iRock 500 Series
Post by: Steve on September 02, 2002, 11:20:40 am

Marc,

Some iRock versions do not need a Plug-in because they are detected as a removable drive. The iRock 500 does. I will test with ME tomorrow and see if I can duplicate your problem.  In the meantime, can you confirm for me whether everything works for you if you connect with the software that came with the iRock?

Thanks,

Steve

Title: RE:iRock 500 Series
Post by: Steve on September 03, 2002, 06:09:27 am

Marc,

I got your email and will respond there.

Steve