INTERACT FORUM

More => Old Versions => Media Jukebox => Topic started by: Alberto1 on April 24, 2003, 04:22:06 pm

Title: Windows protection error
Post by: Alberto1 on April 24, 2003, 04:22:06 pm
When I click "compact disc (D)" on the organizational tree Media Jukebox disappears and the following message appears on the screen: "Windows protection error. You need to restart your computer. System halted."

Does anybody know what the problem is and how to fix it?
Title: Re: Windows protection error
Post by: KingSparta on April 24, 2003, 04:57:10 pm
no but if you also include some system info, and go to MJ8 and "help" and System Info, you can paste that info here and maybe someone can help.

i take it your not using windows XP
Title: Re: Windows protection error
Post by: Alberto1 on April 24, 2003, 07:08:18 pm
No, I'm using Windows ME and thanks for the tip. Here's system info. I hope this is helpful.

Media Jukebox PLUS 8.0.398
Install Path: C:\Program Files\J River\Media Jukebox\

CPU: Intel Pentium III 863 MHz MMX
Memory: Total - 522 MB, Free - 235 MB
Resource Info: System - 71 %, GDI - 80 %, User - 71 %
OS: Microsoft Windows Me

Internet Explorer: 6.0.2800.1106
ComCtl32.dll: 5.50.4916.400
Shlwapi.dll: 6.00.2800.1106
Shell32.dll: 5.50.4134.100
wnaspi32.dll: 4.60 (1021) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-1999 Adaptec, Inc.
Aspi32.sys: N/A
Title: Re: Windows protection error
Post by: KingSparta on April 25, 2003, 08:30:39 am
you could try installing a Upgraded ASPI, there are links in the FAQ

i think the current version is around 4.71 or something.
Title: Re: Windows protection error
Post by: Alberto1 on April 26, 2003, 05:41:28 pm
I tried installing the current ASPI version but I keep getting this message: C:\Windows\Desktop\ASPI_v471a2.exe is not a valid Win32 application.
Title: Re: Windows protection error
Post by: KingSparta on April 27, 2003, 03:45:50 am
delete that file

try this link, there seems to be somthing wrong with that file you have. I also think you got the wrong one, this is the first one under Windows ME

http://www.adaptec.com/worldwide/support/driverdetail.html?sess=no&language=English+US&cat=/Product/ASPI-4.70&filekey=aspi_471a2.exe