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More => Music and Movie Services => Topic started by: rrt on November 01, 2009, 10:00:49 am

Title: Changing billing info
Post by: rrt on November 01, 2009, 10:00:49 am

Hi,

I am trying to input updated billing info so I can get a standard subscription going.  Updated credit card info and then selected standard subscription but still only get 30 sec tracks. 
Only thing I can see is that my account first name is "Rob" and my credit card, of course, is in "Robert" and middle initial "R."  However, on update billing there is no ability to change the fields for my name.

Title: Re: Changing billing info
Post by: JimH on November 01, 2009, 10:11:48 am

I don't know what the problem is.  We can check tomorrow.  Sorry for the delay.

Title: Re: Changing billing info
Post by: rrt on November 02, 2009, 02:17:05 pm

Jim,

I must have put in the wrong month on my credit card.  Re-entered it and I'm getting full tracks now.

My bad,

Rob

Title: Re: Changing billing info
Post by: JohnT on November 02, 2009, 02:38:28 pm

Rob, thanks for letting us know.  Enjoy the music!

John

Title: Changing billing info
Post by: Jeovamah73 on November 09, 2009, 09:07:33 am

You have to click over to the billing info tab and its that first big red button on the bottom right