INTERACT FORUM
More => Music and Movie Services => Topic started by: Xstatic on November 24, 2009, 01:14:32 pm
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hi,
I have really enjoyed the performer store with the 256 mp3's, and now after installing the newest build over 0.71, I cant buy songs anymore - everytime it comes up with the same error prompt. I have retyped and checked my billing information several times, and still I get the same result..
and I was so looking forward to getting that new album tonight...hmm, please help.
This is the error I get when hitting "yes" to the purchase:
"An error ocurred while trying to purchase this content. JRiver purchase error. MN error on purchase assets at BackendSOAP.pmline 736"
regards
Jesper
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We'll check.
What album are you trying?
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I have tried several albums - but particulary the new Leona Lewis album. But since the error prompts began, I have tried random songs just to see if the result was any different.
thanks for looking into it.
Jesper.
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I suppose you tried rebooting.
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There was a server problem. It should be fixed later today.
If you get charged for failed transactions, please let us know so we can refund you.
Thanks.
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Please try purchasing again, it should be working now.
- John
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it IS working now :-)
Thanks a lot!
Jesper.
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You're welcome. Thanks for your patience.
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Glad to hear it's working. If you see any extra charges on your credit card bill, please contact Deanna at jriver dot com to get a refund.