INTERACT FORUM

Windows => Television => Topic started by: jacky on December 30, 2009, 10:30:19 pm

Title: MC14 + Tv Tuner = no sound
Post by: jacky on December 30, 2009, 10:30:19 pm
MC14 + ATi Theater T550 = no sound

I can go back to MC13 and have sound immediately with the TV Tuner.   However, in MC14 v118, no sound.

Please advise.

OS: Windows Vista
Title: Re: MC14 + Tv Tuner = no sound
Post by: jacky on December 30, 2009, 10:40:47 pm
Once I initiate TV viewing,  I subsequently press pause, it blacks out displaying a "Failed to set recording parameters" msg, and then "waiting" msg

After, I press play again, the sound starts working.

Having to press pause and then play before getting the sound working is unacceptable.

Please advise
Title: Re: MC14 + Tv Tuner = no sound
Post by: jacky on December 30, 2009, 10:54:33 pm
so basically what's happening is, when pause is pressed twice, video is resumed in Time Shifting mode.  Sound works in Time Shifting Mode, but not in Live mode.   

Please advise.
Title: Re: MC14 + Tv Tuner = no sound
Post by: JimH on December 31, 2009, 06:47:49 am
Try re-installing as admin.
Title: Re: MC14 + Tv Tuner = no sound
Post by: jacky on January 02, 2010, 11:46:41 am
The account used to install MC14 is part of the local "Administrators" group.

I didn't use "Run as Administrator" on the installer executable, as I deemed it unnecessary since the user account was already part of the local "Administrators" group.

Title: Re: MC14 + Tv Tuner = no sound
Post by: Yaobing on January 02, 2010, 01:10:26 pm
Post or email me a log.  yaobing at jriver
Title: Re: MC14 + Tv Tuner = no sound
Post by: jacky on January 02, 2010, 03:01:11 pm
log sent
Title: Re: MC14 + Tv Tuner = no sound
Post by: daveg on January 04, 2010, 07:08:59 am
Can you please post results here, I am having the "exact" same issue. 
Title: Re: MC14 + Tv Tuner = no sound
Post by: Yaobing on January 04, 2010, 10:41:50 am
log sent

I may have identified the problem.  An updated file was emailed to you.  Please try it and let me know if the problem is fixed.
Title: Re: MC14 + Tv Tuner = no sound
Post by: daveg on January 04, 2010, 07:07:36 pm
Can you post it or send it to me as well. Thanks
Title: Re: MC14 + Tv Tuner = no sound
Post by: Yaobing on January 05, 2010, 06:45:06 am
The fix will be available in an upcoming build, 120 or higher, when it is released in a few days.