INTERACT FORUM

More => Music and Movie Services => Topic started by: Matt on February 26, 2010, 02:47:01 pm

Title: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: Matt on February 26, 2010, 02:47:01 pm

The Performer Store is now available inside both Media Center 14 and Media Jukebox 14, which is free.

The updated free Media Jukebox is here:
http://yabb.jriver.com/interact/index.php?board=2.0

The stand-alone Performer Media Center program is being phased out in favor of Media Jukebox.  The store and your account is unchanged, except that the store framework is somewhat newer in Media Jukebox.

Thanks.

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: jhvalencio on February 26, 2010, 04:00:00 pm

Instead of PMC now I'll have this "Jukebox", is that correct?
All I got to do is download using that link?
Thank You.

hvalencio

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: JimH on February 26, 2010, 04:13:39 pm

Quote from: jhvalencio on February 26, 2010, 04:00:00 pm

Instead of PMC now I'll have this "Jukebox", is that correct?
All I got to do is download using that link?
Thank You.

hvalencio

That's correct.  Thanks.  It will look a little different, and it's a newer version of our player, but it will give you everything you have in PMC (and more).

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: jhvalencio on March 02, 2010, 02:15:09 pm

Hi, it's OK with JUKEBOX, but, when I access the program, it recognizes my account, etc, but I can only listen to 30' each song.
What can be wrong?
Thank you.

hvalencio

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: JimH on March 02, 2010, 02:26:58 pm

Quote from: jhvalencio on March 02, 2010, 02:15:09 pm

Hi, it's OK with JUKEBOX, but, when I access the program, it recognizes my account, etc, but I can only listen to 30' each song.
What can be wrong?
Thank you.

hvalencio

Please try a reboot.

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: jhvalencio on March 03, 2010, 03:14:51 pm

I did it, several times. The problem continue, unfortunatelly.
What can I do now?
Thanks.
hvalencio

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: JimH on March 03, 2010, 03:23:59 pm

All songs are 30 seconds?

Make sure you aren't logged in twice. 

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: jhvalencio on March 04, 2010, 10:18:36 am

Jimh, all songs are 30".
I am working with the Jukebox version 14.0.152, and I do this way: after open Jukebox, I clik "Services & Plug Ins" and choose "Performer Store". Automatically the machine log me in. When I choose an artist, the page opens, but all music are 30". None message apears during all this process.
Thanks.
hvalencio

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: JimH on March 04, 2010, 10:20:28 am

Try logging out and logging in again.

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: jhvalencio on March 04, 2010, 10:31:05 am

I did it. The problem is still there!
Is there a problem with my account, maybe?
The routine that I used to access the performer store is correct?
Thanks.
hvalencio

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: JimH on March 04, 2010, 10:33:38 am

We will check.

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: jhvalencio on March 04, 2010, 10:45:31 am

Thank you.

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: JohnT on March 04, 2010, 12:18:37 pm

Our records show that your account hasn't had an active subscription since April of last year.  You must have a subscription to hear full length streams.  Also, you have two accounts, one with hotmail and the other with terra.com.br.
Thanks.

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: jhvalencio on March 04, 2010, 12:45:36 pm

[moved to e-mail by JimH]

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: jhvalencio on March 04, 2010, 01:35:27 pm

I don't understand, what happened?
Thank you.

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: JohnT on March 04, 2010, 01:36:43 pm

I sent an email to you a short while ago.  Let me know if you don't receive it.
Thanks!

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: jhvalencio on March 04, 2010, 01:54:53 pm

John, my e-mail account is jhvalencio at hotmail.

Thanks.

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: JohnT on March 04, 2010, 02:17:30 pm

Email sent.

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: jhvalencio on March 04, 2010, 02:48:02 pm

e mail answered.
Thank you

Title: Re: The Upgrade
Post by: fcmoore on March 04, 2010, 02:52:36 pm

I really don't think It's right that we have to pay $25.00 for a upgrade that will be $75.00 

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: jhvalencio on March 12, 2010, 03:57:48 pm

Dear John, I sent you an e-mail minutes ago.
I think it's alright with my billing conditions, the account is OK,  but I still can only hear 30" of every songs.
Please, I want to come back to use the player regularly, OK?
Thank you
hvalencio

Title: Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
Post by: jhvalencio on March 18, 2010, 10:25:59 am

Dear John, I sent you an e-mail (twice), explaining the diffiiculties I am facing to normalize my account.
Please, answer me by e-mail or by this channel, I am very concern about this delay.
Thank you

hvalencio