INTERACT FORUM

Networks and Remotes => Media Network => Topic started by: Psyffer23 on October 28, 2010, 09:15:45 am

Title: My "Library server is not reachable from the internet"
Post by: Psyffer23 on October 28, 2010, 09:15:45 am

This just started.  Both server and client are vers 136.  No settings have changed but, I suddenly cannot connect.  Is this a known issue?

Title: Re: My "Library server is not reachable from the internet"
Post by: JimH on October 28, 2010, 09:24:18 am

See the wiki article called "Network Access (http://wiki.jriver.com/index.php/Network_Access)".  It's likely that your IP address changed.  Anytime your cable modem is power cycled this will happen to your outside address.  Inside addresses can change when you reboot.

Title: Re: My "Library server is not reachable from the internet"
Post by: Psyffer23 on October 28, 2010, 10:07:05 am

The IP was the same.  I got the above error message when I tested the server under Media Network Options.  Apparrently, the problem was with the media Access Key.  When I reset this, connectivity was restored.  I guess the old key got corrupted?  Anyway, thanks for the fast response.

Title: Re: My "Library server is not reachable from the internet"
Post by: JimH on October 28, 2010, 10:26:00 am

Quote from: Psyffer23 on October 28, 2010, 10:07:05 am

The IP was the same.

There are at least two that matter.  The machine and the modem's outside address.

Title: Re: My "Library server is not reachable from the internet"
Post by: Psyffer23 on October 28, 2010, 11:17:41 am

Both IP's were the same and still correct.  The issue must have been with the access key because as soon as I "reset" it I was able to load the library ion the client.