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Networks and Remotes => Media Network => Topic started by: DWAnderson on November 15, 2010, 08:41:21 pm

Title: Periodic Crashes Running as Media Server
Post by: DWAnderson on November 15, 2010, 08:41:21 pm

Ever since upgrading to 15.0.142 (and the problem continues with build 150), I have been getting crashes every few days of running Media Server-- which runs continuously on a Windows Server 2008 box. Based on information below, do you have any idea what is causing this problem? Is there other information you need from me to diagnose?

Here is the error reporting information I got with two recent errors:

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   Media Center 15.exe
  Application Version:   15.0.142.0
  Application Timestamp:   4cc9ffa3
  Fault Module Name:   Media Center 15.exe
  Fault Module Version:   15.0.142.0
  Fault Module Timestamp:   4cc9ffa3
  Exception Code:   c0000005
  Exception Offset:   006cc636
  OS Version:   6.0.6002.2.2.0.305.9
  Locale ID:   1033
  Additional Information 1:   fd00
  Additional Information 2:   ea6f5fe8924aaa756324d57f87834160
  Additional Information 3:   fd00
  Additional Information 4:   ea6f5fe8924aaa756324d57f87834160

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   Media Center 15.exe
  Application Version:   15.0.150.0
  Application Timestamp:   4cd9d4bd
  Fault Module Name:   Media Center 15.exe
  Fault Module Version:   15.0.150.0
  Fault Module Timestamp:   4cd9d4bd
  Exception Code:   c0000005
  Exception Offset:   0060d134
  OS Version:   6.0.6002.2.2.0.305.9
  Locale ID:   1033
  Additional Information 1:   fd00
  Additional Information 2:   ea6f5fe8924aaa756324d57f87834160
  Additional Information 3:   fd00
  Additional Information 4:   ea6f5fe8924aaa756324d57f

Title: Re: Periodic Crashes Running as Media Server
Post by: HTPC4ME on November 15, 2010, 08:47:12 pm

have had period crashes too on server side. i'll be away for 1\2 the day or 2 days come home and have jriver crash box on my screen  then i have to reboot jriver. Since .150 crashes have been less but still getting them.

Title: Re: Periodic Crashes Running as Media Server
Post by: Matt on November 15, 2010, 09:01:59 pm

Please enable logging in Media Center, and then email a log showing a crash to matt at jriver dot com.

Thanks.

Title: Re: Periodic Crashes Running as Media Server
Post by: JimH on November 15, 2010, 09:41:35 pm

Are you running any third party plug-ins?

Title: Re: Periodic Crashes Running as Media Server
Post by: HTPC4ME on November 15, 2010, 10:21:52 pm

i'm only running gforce, white cap, Auto Meta, Auto Skype, Last fm and what i'm listening too.
I've reset my log as well.

Title: Re: Periodic Crashes Running as Media Server
Post by: JimH on November 16, 2010, 07:14:28 am

Turn off all of them.

Title: Re: Periodic Crashes Running as Media Server
Post by: HTPC4ME on November 16, 2010, 11:28:18 am

ok...