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More => Old Versions => Media Center 16 (Development Ended) => Topic started by: quirtep on April 21, 2011, 06:30:59 am

Title: importing hangs with m4a files
Post by: quirtep on April 21, 2011, 06:30:59 am

I am trying to import the contents of an external hard drive to my Media Center library.  It consistently hangs.  I cannot identify which file or files it hangs on because it doesn't show me the current file being imported.  I just have to end the process and restart Media Center.  It is an m4a file of some sort because when I import other file types, it works fine.  How can I figure out which files are causing the trouble?  How can I make Media Center import the files without getting hung up?  Thank you.

Title: Re: importing hangs with m4a files
Post by: JimH on April 21, 2011, 06:52:57 am

What build of MC16 are you using?  16.0.72 is available at the top of this board.

Title: Re: importing hangs with m4a files
Post by: quirtep on April 21, 2011, 07:42:45 am

OK, I installed the current build.  I might have been a bit out of date.  Now, it gives me "Media Center has stopped working" during the import process, and it Windows closes the application.

Title: Re: importing hangs with m4a files
Post by: JimH on April 21, 2011, 10:19:25 am

Make sure that it's set to automatic for that file type in MC's options.

Title: Re: importing hangs with m4a files
Post by: Matt on April 21, 2011, 12:32:42 pm

Please use Help > Logging and send the previous log after a hang to matt at jriver dot com.

Thanks.

Title: Re: importing hangs with m4a files
Post by: BigMac on April 21, 2011, 02:18:08 pm

Please try to change the file names.  I have had same issue but after I have re-organized file names, it has been fixed.

Title: Re: importing hangs with m4a files
Post by: quirtep on April 22, 2011, 06:25:14 am

I tried it on my other laptop, and it worked without crashing, so all is well.  Thanks for the suggestions.