INTERACT FORUM

More => Old Versions => Media Jukebox => Topic started by: In a Bind on May 30, 2002, 08:52:57 am

Title: I just bought but it crashes after 4 minutes
Post by: In a Bind on May 30, 2002, 08:52:57 am

I just bought media Jukebox.  I really like the program
and have been happily using the eval version.  

I just downloaded version 8, bought my key, and installed
it.

After running the program for 3-5 minutes or so it crashes
into multi colors and says it has detected an attempt to
circumvent its security system.  It just doesn't work now.

What gives?  How do I fix this?
.

Dean.

Title: RE:I just bought but it crashes after 4 minutes
Post by: JimH on May 30, 2002, 08:57:15 am

What version?

Title: RE:I just bought but it crashes after 4 minutes
Post by: In A Bind on May 30, 2002, 08:57:21 am

I have just tried un-installing and re-installing,
it does not fix the problem....

Title: RE:I just bought but it crashes after 4 minutes
Post by: In A Bind on May 30, 2002, 08:58:47 am

Problem is with version 8.0.289.... I just downloaded it a few hours ago....

Dean.

Title: RE:I just bought but it crashes after 4 minutes
Post by: JimH on May 30, 2002, 09:02:54 am

Hmm...  Our logs say you had a crack for the program.

Title: RE:I just bought but it crashes after 4 minutes
Post by: In A Bind on May 30, 2002, 09:19:23 am

I guess I don't understand what you are saying.
What is a "crack?"

Version 7.2 was working fine on this
machine for the last month.  A friend had
installed it because he recommend it.  The only software
that has been installed has been a new version of
Norton Anti-Vrus.  
I was having some problems with different people using your stuff
on this machine under different accounts so I thought
the new version would fix it.   Since I was
downloading the new version I wanted to buy it since
I liked it and was going to keep using it.

I am dissappointed
that I am having such a strange problems.

I would like to be a supporter, but am at a loss since
I can't get the program to work.

Dean.

Title: RE:I just bought but it crashes after 4 minutes
Post by: JimH on May 30, 2002, 09:21:05 am

Dean,
I hope you're not enrolled in acting school.

Jim

Title: RE:I just bought but it crashes after 4 minutes
Post by: Getting Annoyed on May 30, 2002, 09:45:31 am

Jim,

I hope you are not enrolled in trying to run a
successful business.

Generally when a customer pays you money and
the product does not work you offer to help
rather than insulting them.

Since I have paid for the software and it
does not work and I can't get any support
to make it work, I will have ask for a refund.

You have my credit card information.  Please
cancel out my purchase of your software.

Dean.

Title: RE:I just bought but it crashes after 4 minutes
Post by: JimH on May 30, 2002, 11:25:45 am

Dean,
The reason it isn't working is that you have a crack on your machine.  Please email music @ jriver.com for more info.

Jim