INTERACT FORUM

More => Old Versions => Media Center 17 => Topic started by: preproman on November 07, 2011, 12:32:29 pm

Title: Support via...
Post by: preproman on November 07, 2011, 12:32:29 pm

Has JRiver every thought about providing remote (Hands on support) through Team Viewer?  This will bring an extra level of customer support to the users that don't know how to configure JR the way they some of us suggest.  Of course this could end up being very demanding.

What's your thoughts?

Title: Re: Support via...
Post by: Matt on November 07, 2011, 12:37:32 pm

Please use your last thread about the same topic here:
http://yabb.jriver.com/interact/index.php?topic=67357.msg451988#msg451988

Title: Re: Support via...
Post by: JimH on November 07, 2011, 12:48:54 pm

I don't think we could provide that kind of service.