INTERACT FORUM

Networks and Remotes => Media Network => Topic started by: down4jazz on December 20, 2011, 05:17:35 pm

Title: Gizmo for the technically declined.....help!
Post by: down4jazz on December 20, 2011, 05:17:35 pm

HTC EVO 4

Persistent "Problem connecting to the server" error (msg.)

Followed online directions as best as I could.
Double checked key.
Same msg. with or without WiFi enabled on phone.

I really want this to work  :D

Please help..

Title: Re: Gizmo for the technically declined.....help!
Post by: JimH on December 20, 2011, 05:25:59 pm

Here's my reply to your previous post:

down4jazz,
Please describe the setup.

Make sure wireless is on if your connection is local.

If it is not local, you're using the cell phone's data connection.  Check the wiki topic called "Network Access (http://wiki.jriver.com/index.php/Network_Access)".

On the server, under Media Network, there is a test.  Try it.

Firewall needs to be open on 52199.

Title: Re: Gizmo for the technically declined.....help!
Post by: down4jazz on December 20, 2011, 10:13:53 pm

Use Media Network to share is checked.
Access Key is populated.
Authentication for my username/password is showing and correct.

Port: 52199

I don't see anyplace to test, plus the Window in the wiki is nothing like what I see in 16 version.

Title: Re: Gizmo for the technically declined.....help!
Post by: JimH on December 21, 2011, 07:12:23 am

Testing is under Media Network options. 

Title: Re: Gizmo for the technically declined.....help!
Post by: struct on December 21, 2011, 01:28:17 pm

You click on your access key in the Media Network options and a menu of options comes up, one of which is test connection.

Title: Re: Gizmo for the technically declined.....help!
Post by: down4jazz on December 21, 2011, 05:47:25 pm

States that I can't connect via the internet which I expected...kinda

Under library, I don't see an option for "Connect to library". Maybe version 17??

Title: Re: Gizmo for the technically declined.....help!
Post by: JimH on December 21, 2011, 06:17:38 pm

Please try the [url=http://wiki.jriver.com/index.php/Network_Access]Network Access (http://wiki.jriver.com/index.php/Network_Access)[/url] topic on our wiki.  I just added a little more to it.

Quote

Under library, I don't see an option for "Connect to library".

Aren't you trying to connect from Gizmo?  Click on the top bar for your options.

Does Gizmo accept the Access Key?  Is there a typo in it?

Title: Re: Gizmo for the technically declined.....help!
Post by: down4jazz on December 21, 2011, 08:30:27 pm

Yes, I'm attempting from my Phone running Gizmo. Key is correct. I hit "Go". I goes through many "Attempting connection" and finally comes up w/ "There was a problem connecting..."

I deleted the Key and generated a new one w/ the same results.

Title: Re: Gizmo for the technically declined.....help!
Post by: JimH on December 21, 2011, 08:33:25 pm

Make sure the key doesn't have a typo.