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More => Old Versions => Media Center 16 (Development Ended) => Topic started by: johnm1 on January 02, 2012, 12:34:54 pm

Title: Can't get Media Center to play
Post by: johnm1 on January 02, 2012, 12:34:54 pm

New to Media Center and it won't play back.  Says I need to change settings using DSP.  Opening the DSP creates a small but useless new window.  Please help.

Title: Re: Can't get Media Center to play
Post by: JimH on January 02, 2012, 12:46:03 pm

Try Player/DSP Studio.  Does that work?

Welcome to the forum.

Title: Re: Can't get Media Center to play
Post by: johnm1 on January 02, 2012, 12:54:20 pm

Nope, doesn't work.  Opens a tiny window that can't be accessed.

Title: Re: Can't get Media Center to play
Post by: Matt on January 02, 2012, 01:11:46 pm

I haven't heard this one before. 

You could try resetting the stored Window Placement of DSP Studio.

Run regedit.exe (Start > Run in Windows)

Then, delete this key:
HKEY_CURRENT_USER\Software\JRiver\Media Center 16\Properties\Window Placement - DSP Studio

Let us know if it works after that.

Title: Re: Can't get Media Center to play
Post by: johnm1 on January 02, 2012, 02:01:58 pm

Matt,

Thank you for the tip.  Deleted the registry line as advised, but I get the same result when I try to launch DSP Studio.

Title: Re: Can't get Media Center to play
Post by: JimH on January 02, 2012, 02:06:01 pm

What's the resolution of your screen?  Anything unusual about your machine?

Title: Re: Can't get Media Center to play
Post by: Matt on January 02, 2012, 02:06:44 pm

Do you have some skinning or security software installed that might be causing troubles?  We've never heard this before.

You could also try Media Center 17 to see if you have any better luck.

Thanks.

Title: Re: Can't get Media Center to play
Post by: johnm1 on January 02, 2012, 04:03:09 pm

Installed Media Center 17 and DSP Studio opened right away.  Thank you for the help.