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More => Old Versions => Media Center 17 => Topic started by: Pjotr on January 19, 2012, 03:47:55 pm

Title: E-mail announcements recieved several times repeatedly
Post by: Pjotr on January 19, 2012, 03:47:55 pm
When there are new MC versions, JRiver sends me announcements by e-mail. Great service. However I receive the same e-mail 3 times in row with a few minutes interval. My provider considers this as spam and blocks them. I noticed it when I looked at my spam box at my providers server which contained loads of repeated e-mail from listserver.jriver.com

Please have a look a this, one announcement suffice and I hopefully receive you e-mails properly and in time!

Thank you
Title: Re: E-mail announcements recieved several times repeatedly
Post by: MrC on January 19, 2012, 09:16:46 pm
1 out of 2 appeared in Google App's spam folder for me.
Title: Re: E-mail announcements recieved several times repeatedly
Post by: glynor on January 19, 2012, 09:27:26 pm
Hmmm... I got it twice, but only once for each account I have registered.  The one that I got at my Google account did not go to the spam folder.
Title: Re: E-mail announcements recieved several times repeatedly
Post by: Pjotr on January 21, 2012, 07:17:56 am
Ok. Thank you, but that doesn't help.

I got it 3 times from mediacenter@jriver.com as sender, 2 times with mlist at listserver jriver com as the return address and 1 time with forum at listserver jriver com I registered MC once many years ago and this behaviour started last year.
Title: Re: E-mail announcements recieved several times repeatedly
Post by: JimH on January 21, 2012, 08:34:35 am
Please don't list e-mail addresses on the forum.  I modified them.  They attract spammers.

Usually if you get several messages, it's because you've used more than one address when you downloaded or registered for the forum.
Title: Re: E-mail announcements recieved several times repeatedly
Post by: bob on January 21, 2012, 10:53:55 am
Pjotr, are you certain that you don't have two aliases going into the same account (like a forward from some old email account to the new one)? It's not possible for the same name to be on the mlist twice. Also, I thought the mlist address were pulled out of the forum list before sending however I will double check on it. Thanks for reporting this!
Title: Re: E-mail announcements recieved several times repeatedly
Post by: MrC on January 21, 2012, 11:56:30 am
@jimh - recommendation - munge/remove the domain portion of the posted email address. This will reduce the number of pointless SMTP connections on the mail server.
Title: Re: E-mail announcements recieved several times repeatedly
Post by: DarkPenguin on January 21, 2012, 12:37:57 pm
I got it twice to the same account.  The claimed "To:" was "mlist" for one and "forum" for the other.
Title: Re: E-mail announcements recieved several times repeatedly
Post by: AndyCircuit on January 21, 2012, 02:18:36 pm
I got it twice to the same account.  The claimed "To:" was "mlist" for one and "forum" for the other.

+1
The second one came 15 mins later and both went straight to the Outlook Junk folder.
Like every jriver mail I received the last 12 months or more.
At the very least Outllook isn't jriver friendly for whatever reasons
FYI
Title: Re: E-mail announcements recieved several times repeatedly
Post by: bob on January 23, 2012, 10:56:20 am
Sorry all, looks like the forum list didn't get subtracted from the registration list. We'll get it right next time...
Title: Re: E-mail announcements recieved several times repeatedly
Post by: Pjotr on February 02, 2012, 04:13:30 pm
I got it twice to the same account.  The claimed "To:" was "mlist" for one and "forum" for the other.


Same here, except I got it twice from "mlist". All were send to the same e-mail address (not to aliases).

Tracking down the headers: One of the headers mentioned also mediajukebox, which explains I got it twice from  "mlist". In the very past I started out with Media Jukebox and soon upgraded to the full MC version.

Hope this helps.

[Edit]

Hmmpf, as I see the addressee listed is not standard my e-mail address but some other server. It appears that the mailing goes forwarded through various servers This behaviour is considered spam/scam by many providers (and probably Outlook, but I don't use that).