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More => Old Versions => Media Center 17 => Topic started by: Bioman on January 22, 2012, 06:48:42 pm

Title: Not Sure What I did Wrong
Post by: Bioman on January 22, 2012, 06:48:42 pm

I was using a trial version of MC 16.  A few days before the trail period expired I had to totally reformat the computer due to a few bugs.  When I got the operating system reinstalled and everything running I thought I would just install MC 17 as a Few days earlier a message came out saying it was now stable.  So I installed it and then went to the "help" section and purchased it.  I received the email with my key, but MC 17 when I fire it up says it is a "Trial Copy"  What did I do wrong? ?

Title: Re: Not Sure What I did Wrong
Post by: MrC on January 22, 2012, 06:55:51 pm

Nothing wrong, you just need to install the key.

If you have the .mjr file, say on your desktop, just drop it onto Media Center 17.

Title: Re: No .MJR file
Post by: Bioman on January 22, 2012, 07:16:42 pm

No .mjr file; where would I find this?  The purchase confirmation e-mail came with a registration code but no file.

Title: Re: Not Sure What I did Wrong
Post by: MrC on January 22, 2012, 07:30:34 pm

It should be an attachment in your email.

See also: http://wiki.jriver.com/index.php/Purchase_and_License_Recovery (http://wiki.jriver.com/index.php/Purchase_and_License_Recovery)

If this doesn't help solve the issue, the JRiver folks are sure to help you out.

Title: Re: Not Sure What I did Wrong
Post by: JimH on January 22, 2012, 07:34:16 pm

Firefox changes the extension from mjr to exe, which prevents the file (Install Key) from working.

Use IE to restore.