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More => Old Versions => Media Center 17 => Topic started by: luckyluke on January 29, 2012, 07:42:14 am

Title: unable to play wma DRM protected
Post by: luckyluke on January 29, 2012, 07:42:14 am: Hello,

I can't succeed to play wma DRM protected files :
"DRM license Acquisition Error"

Both WMP and WinAmp plays these files without any difficulties !

It's really boring because I'm using equalization capabilities of MC17 and I can't use another software to play those files.

Am I the only MC user to have such difficulties ?

PS: it's a Windows 7 64 bits computer
Title: Re: unable to play wma DRM protected
Post by: JimH on January 29, 2012, 08:27:52 am: What is the source of the files?
Title: Re: unable to play wma DRM protected
Post by: luckyluke on January 29, 2012, 10:11:20 am: all files were downloaded from my internet provider music site "Neuf music"...
but they play fine with WMP and Winamp...

MC17 is not able to play any DRM protected files ?
Title: Re: unable to play wma DRM protected
Post by: luckyluke on February 25, 2012, 06:25:24 am: Hello, does someone would like to give me some help :'( I've hundreds of good jazz music but I can't play it ...
Title: Re: unable to play wma DRM protected
Post by: Matt on February 26, 2012, 10:35:36 am: luckyluke, please try the latest Media Center 17.

WMA with DRM files are playing for us, at least if they're playable in WMP.
Title: Re: unable to play wma DRM protected
Post by: filmfan214 on March 09, 2012, 02:59:44 pm: I'm having trouble off-and-on in playing WMA files that I've downloaded with my Zune Pass. I'm actually trying to play them over a network. Here's the setup:

I have JRiver MC17 installed on two computers. On the computer where I have my music (included DRM'ed Zune Pass music), all music plays fine. But on the other computer on the network I can only get non-DRM'd files to play. This isn't always the case, though. Sometimes Zune Pass music plays without a hitch, other times it doesn't. This is just the first time I'm reporting it. When I try to play the Zune Pass music, I get something like the following error: "DRM acquisition error."

This may be out of JRiver's hands and instead a problem with MS, but any help would be appreciated.
Title: Re: unable to play wma DRM protected
Post by: CountryBumkin on March 10, 2012, 07:24:17 am: Maybe you can get a clue to your problem starting here: http://msdn.microsoft.com/en-us/library/ff562130(v=VS.85).aspx
Title: Re: unable to play wma DRM protected
Post by: luckyluke on April 10, 2012, 03:50:47 pm: Matt,

I've tried using 17.0.122 but no more success !
Title: Re: unable to play wma DRM protected
Post by: jgreen on April 10, 2012, 03:58:39 pm: Make sure that MC has access to the internet. If your firewall is blocking MC or its bits (Jworker, etc), then it can't verify the license.
Title: Re: unable to play wma DRM protected
Post by: luckyluke on May 18, 2012, 04:16:19 am: Still impossible to play my DRM protected files using MC17 (17.0.155) :

- MC has access to internet (I'm listening to internet radio)
- Both Winamp and WMP play those files

thanks for advices
Title: Re: unable to play wma DRM protected
Post by: mrpro on May 28, 2012, 11:17:24 am: Quote from: Matt on February 26, 2012, 10:35:36 am
luckyluke, please try the latest Media Center 17.

WMA with DRM files are playing for us, at least if they're playable in WMP.

Don't know if this helps, or adds to the confusion, but I have had some recent experience with this issue:
I am required to view DRM protected wmv files for a college course I am taking. The college gave me a user name and password.
If I try to view the file with MC 17.0147, it either freezes or just continuously pauses with the message: Acquiring DRM rights.

However, I have found that, if I first open the media with WMP, it will prompt me for user name and password. Once I input these, I can then close WMP and open the file in MC 17.014. Unfortunately, if I reboot or just wait a long time I have to repeat the process. WMP will not play the file either until the password is input again.

MRPRO

Just thought I would ad my experience....
Title: Re: unable to play wma DRM protected
Post by: luckyluke on June 20, 2012, 03:28:42 pm: Thanks Mrpro, but playing files in WMP or WinAmp before does n't help ...

What can I do to help solving this issue ? It's really boring to be obliged to use another media player only for those files !
Title: Re: unable to play wma DRM protected
Post by: luckyluke on July 07, 2012, 05:16:37 am: Anybody there ?
Still impossible to play my DRM protected files...
I can use WMP for that but it's quite unsatisfactory especially because my listening system needs specific corrections and I bought MC for its capabilities in this matter :'(
Title: Re: unable to play wma DRM protected
Post by: Musicman300000 on July 18, 2012, 04:57:47 pm: Luckyluke Have you tried Converting the files? Audials One V9 Full Package version does it. It also is a radio where you download songs from the radio. You can purchase different parts of the program or the full package. I think there are at least different parts of the program & each are 29.99 of the full package 79.99.
Title: Re: unable to play wma DRM protected
Post by: luckyluke on July 29, 2012, 06:50:56 am: Thanks for your suggestion musicman, but I already paid for MC17 and I'd really appreciate to make it works 8)
Title: Re: unable to play wma DRM protected
Post by: JimH on July 29, 2012, 07:10:19 am: What version are you using? 17.0.182 is available.
Title: Re: unable to play wma DRM protected
Post by: luckyluke on August 23, 2012, 07:15:13 am: hello Jim, a delayed answer due to holidays ;)

I'm using 17.0.182 release without more success... but it's no longer a problem because my provider has just stopped its offer !

Thanks anyway