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More => Old Versions => Media Center 17 => Topic started by: gottwavo on January 31, 2012, 07:31:23 am

Title: MC 17 crashes when importing images
Post by: gottwavo on January 31, 2012, 07:31:23 am

Since years I'm using MC for Audio. Today I decided to include my many (90,000 files in 2,000 folders, among them NEF raw files ) images into the library to be able to display them in MC slideshows. However, MC crashes when importing the files to the library. Any advice how to prevent crashing?

Title: Re: MC 17 crashes when importing images
Post by: Matt on January 31, 2012, 08:30:46 am

Please use Help > Logging to capture a crash log, and then email it to logs at jriver dot com.

Thanks.

Title: Re: MC 17 crashes when importing images
Post by: gottwavo on January 31, 2012, 09:11:55 am

Done. I hope it helps.

Title: Re: MC 17 crashes when importing images
Post by: Matt on January 31, 2012, 09:24:57 am

Thanks for the log.  It looks like PSD is causing a crash.

Could you please send a copy of  X:\fotos\edith keramik\edith
keramik 23-02-98\voegel_neu_5.PSD to logs at jriver dot com?  Hopefully we'll be able to reproduce and fix the issue.

And as a workaround, just disable PSD from the list of formats to import.

Title: Re: MC 17 crashes when importing images
Post by: gottwavo on January 31, 2012, 09:48:40 am

Done. File mailed to logs@

Title: Re: MC 17 crashes when importing images
Post by: Matt on January 31, 2012, 11:10:01 am

Thanks for the file.

In a coming build:
Fixed: Some PSD files with certain format embedded thumbnails could cause a crash.

Title: Re: MC 17 crashes when importing images
Post by: gottwavo on January 31, 2012, 11:50:08 am

Thanks for the prompt reaction.