INTERACT FORUM

More => Old Versions => Media Center 17 => Topic started by: Bodtje on February 15, 2012, 06:50:39 am

Title: Media Center 17 keeps crashing [Solved updating MC to latest]
Post by: Bodtje on February 15, 2012, 06:50:39 am

I've been a user of Media Jukebox for a long time and today I finally decided to download Mediacenter 17.
Being utterly satisfied with Jukebox I had the greatest expectations. But unfortunately it keeps crashing. Normally I would give it up, but it looks so gorgeous that I re-installed it three times.
But in vain... Herewith the specs of my system.

Operating System
         MS Windows 7 Home Premium 64-bit SP1
      CPU
         Intel Core i7 870  @ 2.93GHz   37 °C
         Lynnfield 45nm Technology
      RAM
         8.0GB Dual-Channel DDR3 @ 664MHz (9-9-9-24)
      Motherboard
         Dell Inc. 0G3HR7 (CPU 1)
      Graphics
         DELL ST2220L @ 1920x1080
         ATI Radeon HD 5700 Series
         LogMeIn Mirror Driver
      Hard Drives
         1465GB Seagate ST31500341AS (Unknown)   39 °C
      Optical Drives
         HL-DT-ST DVDRAM GH22NS50
         TSSTcorp DVD+-RW TS-H653H
      Audio
         Realtek High Definition Audio

I'm not sure if I can include the latest log file from Media Center here, because it's rather lengthy.

I really hope we can get this settled.
Cheers,
Bodtje

Title: Re: Media Center 17 keeps crashing
Post by: Matt on February 15, 2012, 06:51:24 am

After a crash, restart and look at the 'Previous log'.

Does it have the word 'crashing' at the end?  If so, post that line and a couple hundred lines up from that here.

Thanks.

Title: Re: Media Center 17 keeps crashing
Post by: Bodtje on February 15, 2012, 07:16:24 am

I can't find the word 'crashing' in the log file. And the file is too long to post.
Is it possible to attach it here?

Thanks,
Bodtje

Title: Re: Media Center 17 keeps crashing
Post by: Matt on February 15, 2012, 07:17:48 am

Click the 'email logs' button and send them to logs at jriver dot com.

Thanks.

Title: Re: Media Center 17 keeps crashing
Post by: Bodtje on February 15, 2012, 07:26:28 am

Thanks, Matt

e-mail on its way.

Bodtje

Title: Re: Media Center 17 keeps crashing
Post by: Matt on February 15, 2012, 04:05:49 pm

The crash you are experiencing is related to OGG files, and is fixed in the latest:
http://yabb.jriver.com/interact/index.php?topic=69917.0

Sorry for the trouble.

Title: Re: Media Center 17 keeps crashing [Solved updating MC to latest]
Post by: Bodtje on February 16, 2012, 02:26:59 am

OK thanks, Matt

It runs now for about 10 minutes and everything seems OK.
I think you've made someone happy today  :D

Cheers,
Bodtje